Lauralyn C.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙐𝙥𝙡𝙚𝙫𝙚𝙡 𝙔𝙤𝙪𝙧 𝙀𝙣𝙩𝙞𝙧𝙚 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣 𝙬𝙞𝙩𝙝 𝙒𝙤𝙧𝙡𝙙-𝘾𝙡𝙖𝙨𝙨 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩? 🚀 🧠 Customer Service Representative with 10+ Years of Proven Experience 👩‍💻 4 Years Shopify Expert. From Store Setup to Daily Operations. ☎️ Backed by a Solid Track Record of Delivering Excellence Across Multiple Industries 🚀 A Digital Marketing VA and Former Project Manager with 2 Years of Agency Leadership 🏥 A Healthcare Virtual Assistant for a U.S. Home Health Aide Agency, Skilled in Patient Coordination, Administrative Support, and Medical Claims 💼 Your All-In-One Virtual Partner for Streamlined Operations, Outstanding Customer Experiences, and Scalable Business Growth 👇👇👇 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗗𝗿𝗶𝘃𝗲 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗧𝗼 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀👇👇👇 💼 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚 With over a decade of experience in e-commerce, service-based, and healthcare industries, I’ve supported top international brands, including 𝗔𝗧&𝗧, 𝗧-𝗠𝗼𝗯𝗶𝗹𝗲, 𝗨𝗻𝗶𝘁𝗲𝗱𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲, 𝗦𝗮𝗺𝘀𝘂𝗻𝗴, 𝗘𝘅𝗽𝗿𝗲𝘀𝘀 𝗦𝗰𝗿𝗶𝗽𝘁𝘀, and 𝗕𝗼𝗼𝗸𝗶𝗻𝗴.𝗰𝗼𝗺. I go the extra mile to ensure every customer interaction leaves a positive impression, resolving issues efficiently, delivering personalized support, and making sure customers end every call satisfied and smiling. My dedication to exceptional service has consistently driven sales and earned performance-based bonuses. 🛒 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙀𝙭𝙥𝙚𝙧𝙩 𝙛𝙤𝙧 𝙈𝙤𝙙𝙚𝙧𝙣 𝙊𝙣𝙡𝙞𝙣𝙚 𝙎𝙩𝙤𝙧𝙚𝙨 From store setup to daily operations, I make Shopify seamless and fully optimized for conversions. I handle everything from 𝗮𝗱𝗱𝗶𝗻𝗴 𝗻𝗲𝘄 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 and 𝘂𝗽𝗱𝗮𝘁𝗶𝗻𝗴 𝗽𝗿𝗶𝗰𝗲𝘀 to 𝘄𝗿𝗶𝘁𝗶𝗻𝗴 𝗦𝗘𝗢-𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲𝗱 𝗯𝗹𝗼𝗴 𝗽𝗼𝘀𝘁𝘀 and 𝗺𝗮𝗶𝗻𝘁𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲, to 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗼𝗿𝗱𝗲𝗿𝘀, 𝗲𝗻𝘀𝘂𝗿𝗶𝗻𝗴 𝘁𝗶𝗺𝗲𝗹𝘆 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, and 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗲𝗺𝗮𝗶𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀. I also 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, promptly answering product queries, assisting with issues, and resolving concerns to ensure every customer leaves satisfied. 🎯 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙏𝙝𝙖𝙩 𝘿𝙧𝙞𝙫𝙚𝙨 𝙂𝙧𝙤𝙬𝙩𝙝 I help businesses grow their online presence and drive sales through 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘀𝗲𝘁𝘂𝗽 𝗳𝗼𝗿 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻𝘀, 𝗲𝗺𝗮𝗶𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗮𝗱𝘀, 𝘀𝗼𝗰𝗶𝗮𝗹 𝗺𝗲𝗱𝗶𝗮 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗰𝗿𝗲𝗮𝘁𝗶𝗼𝗻, 𝗯𝗮𝘀𝗶𝗰 𝗦𝗘𝗢, 𝗮𝗻𝗱 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻, all tailored to align with your brand goals and maximize results. 🏥 𝙃𝙚𝙖𝙡𝙩𝙝𝙘𝙖𝙧𝙚 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 Experienced in supporting healthcare professionals with 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻, 𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴, 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗮𝗱𝗺𝗶𝗻 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘀𝗲𝗰𝘂𝗿𝗲 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱 𝗮𝗻𝗱 𝗛𝗜𝗣𝗔𝗔-𝗰𝗼𝗻𝘀𝗰𝗶𝗼𝘂𝘀 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 👇👇👇 𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗠𝘆 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀👇👇👇 🔹 E-Commerce Operations - Shopify store setup, optimization & maintenance - Product uploads, SEO-driven descriptions & organization - Order processing, fulfillment & returns - Supplier communication & inventory tracking - Website enhancements & app integrations 🔹 Customer Service & Support - Live chat, email, phone calls, & social media support - Ticket management & escalation handling - Template creation (macros/FAQs) - Customer journey improvements 🔹 Digital Marketing Assistance - Email marketing (Klaviyo, Mailchimp, FloDesk) - Social media content planning & posting - Basic SEO optimization & keyword research - Blog writing and content support - Campaign coordination and reporting 🔹 Healthcare Support - Appointment scheduling & reminders - Patient communication & follow-ups - CRM documentation & workflow management - Billing assistance and data organization 🔹 Administrative Support - CRM management (Salesforce, HubSpot, Zoho, Pipedrive) - Reporting, analytics & performance tracking - Project management tasks 👇👇👇 𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 👇👇👇 ✦ Shopify ✦ Zendesk ✦ Gorgias ✦ Salesforce ✦ Klaviyo ✦ Mailchimp ✦ HubSpot ✦ Zoho ✦ Asana ✦ Trello ✦ Google Analytics ✦ Canva ✦ Figma ✦ Wordpress ✦ GoHighLevel ✦ Soft Phone (Regal, DialPad, Telnyx, Zoiper, Ring Central) ✦ CRMs ✦ ClickUp ✦ Meta Business Suite ✦ SEMrush Ready to Take Your Business to the Next Level? 🚀👑 If you’re looking for reliable, hands-on expert virtual support to help your business grow, let’s connect! 💬 Send me a message and tell me more about your needs, or 📞 we can schedule a quick call at a time that works for you. 😉 Until then, Laura 🚀