Chuka U.

More Airbnb properties shouldn’t mean more chaos, guest complaints, or lost revenue. I help STR owners streamline operations, reduce manual work, and grow profitably. Top Rated Plus on Upwork | 5+ Years in STR Operations | 200+ Properties Managed | 190+ SOPs & Workflows Built I work with Airbnb hosts, vacation rental managers, and growing property management companies that need their technology, teams, and daily operations to work together efficiently. My focus is on identifying operational bottlenecks, resolving recurring issues, and building systems that reduce unnecessary work, improve consistency, and give property owners greater visibility into their business. PMS SETUP, MIGRATION & OPTIMIZATION Hands-on support for: - Hostaway - Guesty / Guesty Pro - OwnerRez - Hospitable - Lodgify - Hostfully - Jurny - Uplisting Services include property onboarding, listing configuration, channel mapping, rate setup, calendar synchronization, automated messaging, task automation, team permissions, owner portals, and workflow optimization. CHANNEL MANAGEMENT & DISTRIBUTION Support for Airbnb, Vrbo, BookingCom, and direct booking channels, including listing connections, calendar and rate synchronization, availability checks, channel-mapping troubleshooting, and double-booking prevention workflows. The goal is to keep your booking channels aligned and catch inconsistencies before they become costly operational problems. STR OPERATIONS & PROPERTY MANAGEMENT Operational support across guest communication, reservations, check-in and check-out coordination, cleaning and maintenance, owner communication, reporting, property inspections, review management, team coordination, and ongoing operational audits. Whether you need help stabilizing daily operations or establishing better processes as your portfolio grows, the focus is on reliable execution, proactive communication, and clear accountability. REVENUE MANAGEMENT Using PriceLabs and Wheelhouse, I support dynamic and seasonal pricing, occupancy-based adjustments, market positioning, and low-occupancy strategies to help keep pricing decisions aligned with your property's goals and market conditions. SOPS, SYSTEMS & AUTOMATION I've built 190+ SOPs, checklists, templates, and workflows covering property onboarding, PMS implementation, guest communication, cleaning, maintenance, pricing, owner reporting, team coordination, and property offboarding. These aren't just documents to store in a folder. The objective is to create practical processes your team can follow consistently, with less manual supervision and fewer avoidable mistakes. WHY WORK WITH ME? With 5+ years in short-term rental operations and experience supporting more than 200 properties over the last two years, I understand how interconnected the moving parts of a rental business can be. I approach operational challenges systematically: - Identify the bottleneck and its root cause. - Implement a practical solution. - Test the workflow and verify the result. - Document the process so the team can repeat it. - Look for ways to prevent the same problem from returning. This means you get more than task completion. You get an operations-focused partner who looks at how the entire system works and where improvements can make the biggest difference. If your PMS needs attention, your booking channels aren't syncing correctly, your team relies too heavily on manual processes, or your portfolio needs more consistent operational systems, let's identify the problem and determine the most practical way forward. Send me a brief overview of your portfolio, current setup, and biggest operational challenge. I'll help you identify the next steps toward a more organized, reliable, and scalable operation