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Anas S.

Anas S.

B2B Account Manager | SDR | Client Retention & Upselling

Are you looking for an experienced sales and account management professional who can onboard clients smoothly, build long-term relationships, and drive revenue through renewals and expansions? With 6+ years of hands-on experience across B2B SaaS, transportation logistics, healthcare technology, and enterprise BPO operations, I bridge the gap between sales development, client success, and operational execution. Holding a BBA in Marketing, I focus on consultative selling that turns curious leads into lifetime accounts. What I Bring to Your Team: ✅ End-to-End Account Management: Skilled in onboarding SMB/enterprise portfolios, driving product adoption, managing renewals, and executing upsell/cross-sell strategies. ✅ Consultative B2B Sales & Pipeline Execution: Experienced with qualification, discovery calls, objection handling, and relationship nurturing across US, Canadian, and global markets. ✅ Operations & Retention Track Record: Managed high-volume operations (leading teams of 60+), cutting operational costs by 20% while boosting repeat business and retention by 30%. ✅ Tech Stack & CRM Expertise: Advanced user of Salesforce, HubSpot, Zoho, Jira, Trello, Asana, Power BI, and Google Analytics. ✅ Certified Professional: HubSpot Certified (Service Hub, Digital Advertising, Social Media), Google Certified Marketing Specialist, and Lean Six Sigma Yellow Belt. 📈 Track Record of Real Results: ✅ Managed and scaled SMB portfolios for global tech platforms (Motive, Sonic Tech Healthcare SaaS, Mighty Tech Solutions). ✅ Drove customer product adoption for IoT fleet telematics, AI dash cams, and healthcare workflows. ✅ Built custom metrics dashboards to monitor pipeline health, churn risk, and operational SLAs. ✅ Maintained a 98% client satisfaction rating across independent consulting engagements. 🤝 How We Can Collaborate: 1. Dedicated Account Manager / Customer Success Manager: Managing your active client roster, handling renewals, and driving account expansions. 2. Inside Sales Representative / SDR: Inbound qualification, lead follow-ups, product demonstrations, and CRM pipeline hygiene. 3. Client Onboarding & Retention Specialist: Designing structured onboarding workflows to prevent early churn and improve lifetime value (LTV). Let's discuss how we can streamline your sales cycle and scale your client accounts. 📩 Message me today — I look forward to connecting!

🇵🇰Karachi, Pakistan$18/hr100% JSSSince Mar 2022

Earnings and projects

MRR
$37

Last 6 months ÷ 6

World#156,163 / 412k
🇵🇰Country#22,790 / 52.9k
Revenue, last 30 days
$0

Last 6 months: $223

Total earnings
$1.9k

Billed in all: $2k

World#338,167 / 412k
🇵🇰Country#41,409 / 52.9k
Per project
$1.9k

$223 in the last 6 months

World#79,847 / 412k
🇵🇰Country#6,203 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇰Country#50,390 / 52.9k

Earnings, last 30 days

$2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,975$2,000$2,025$2,050Oct 8Oct 23Nov 7

Skill rankings: Top 29% in Solution Selling

Ranked by MRR among everyone on Upwork with the skill.

  1. #18Solution Selling62 freelancers · 🇵🇰 #2Top 29%
  2. #35Cross-Selling74 freelancers · 🇵🇰 #4Top 47%
  3. #104Upselling240 freelancers · 🇵🇰 #4Top 43%
  4. #640Customer Onboarding1,245 freelancers · 🇵🇰 #79Top 51%
  5. #820Sales Development1,688 freelancers · 🇵🇰 #173Top 49%
  6. #1,166Salesforce CRM3,059 freelancers · 🇵🇰 #152Top 38%
  7. #1,209Customer Retention2,511 freelancers · 🇵🇰 #98Top 48%
  8. #1,258Process Improvement2,840 freelancers · 🇵🇰 #52Top 44%