Anas S.
B2B Account Manager | SDR | Client Retention & Upselling
Are you looking for an experienced sales and account management professional who can onboard clients smoothly, build long-term relationships, and drive revenue through renewals and expansions? With 6+ years of hands-on experience across B2B SaaS, transportation logistics, healthcare technology, and enterprise BPO operations, I bridge the gap between sales development, client success, and operational execution. Holding a BBA in Marketing, I focus on consultative selling that turns curious leads into lifetime accounts. What I Bring to Your Team: ✅ End-to-End Account Management: Skilled in onboarding SMB/enterprise portfolios, driving product adoption, managing renewals, and executing upsell/cross-sell strategies. ✅ Consultative B2B Sales & Pipeline Execution: Experienced with qualification, discovery calls, objection handling, and relationship nurturing across US, Canadian, and global markets. ✅ Operations & Retention Track Record: Managed high-volume operations (leading teams of 60+), cutting operational costs by 20% while boosting repeat business and retention by 30%. ✅ Tech Stack & CRM Expertise: Advanced user of Salesforce, HubSpot, Zoho, Jira, Trello, Asana, Power BI, and Google Analytics. ✅ Certified Professional: HubSpot Certified (Service Hub, Digital Advertising, Social Media), Google Certified Marketing Specialist, and Lean Six Sigma Yellow Belt. 📈 Track Record of Real Results: ✅ Managed and scaled SMB portfolios for global tech platforms (Motive, Sonic Tech Healthcare SaaS, Mighty Tech Solutions). ✅ Drove customer product adoption for IoT fleet telematics, AI dash cams, and healthcare workflows. ✅ Built custom metrics dashboards to monitor pipeline health, churn risk, and operational SLAs. ✅ Maintained a 98% client satisfaction rating across independent consulting engagements. 🤝 How We Can Collaborate: 1. Dedicated Account Manager / Customer Success Manager: Managing your active client roster, handling renewals, and driving account expansions. 2. Inside Sales Representative / SDR: Inbound qualification, lead follow-ups, product demonstrations, and CRM pipeline hygiene. 3. Client Onboarding & Retention Specialist: Designing structured onboarding workflows to prevent early churn and improve lifetime value (LTV). Let's discuss how we can streamline your sales cycle and scale your client accounts. 📩 Message me today — I look forward to connecting!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $223
Billed in all: $2,018$2k
$223 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 29% in Solution Selling
Ranked by MRR among everyone on Upwork with the skill.
- #18Solution Selling62 freelancers · 🇵🇰 #2Top 29%🇵🇰#2 of 2
- #35Cross-Selling74 freelancers · 🇵🇰 #4Top 47%🇵🇰#4 of 4
- #104Upselling240 freelancers · 🇵🇰 #4Top 43%🇵🇰#4 of 14
- #640Customer Onboarding1,245 freelancers · 🇵🇰 #79Top 51%🇵🇰#79 of 131
- #820Sales Development1,688 freelancers · 🇵🇰 #173Top 49%🇵🇰#173 of 308
- #1,166Salesforce CRM3,059 freelancers · 🇵🇰 #152Top 38%🇵🇰#152 of 316
- #1,209Customer Retention2,511 freelancers · 🇵🇰 #98Top 48%🇵🇰#98 of 182
- #1,258Process Improvement2,840 freelancers · 🇵🇰 #52Top 44%🇵🇰#52 of 102