Chimenim I.

Customer Success manager|Sales Executive|Virtual assistant|Onboarding

Thanks for visiting. I am a Virtual assistant, a Sales executive, and a Customer Success manager, with a passion for helping people grow. So let's dive in. Are you looking for a V.A. with a growth and grit mindset who handles the little demons in your business, owning the chaos in your email inboxes, calendar, Quotes, CRMs, including project management and virtually managing site teams? That rockstar Sales executive with high-rate conversion skills who connects naturally with people and gracefully handles rejection, yet gracefully rebuts and sells the product, and has them buying because they perfectly understand the product? Or that proactive Customer success manager who can manage processes and not be micro-managed, who speaks and handles your clients with care, through understanding client pain points, complaints, and handles them with empathy and firmness through product knowledge and passion? This is she. Chi (Chimenim) has worked in different industries over the years, from medical, logistics, Commercial cleaning, security, and Agriculture, supporting clients, customers, and executives, and has honed lots of hands-on experience through these years working with different teams and executives, developing soft and hard skills through teamwork, resilience, and self-development. Chi never stops learning. Allow me to help with your day-to-day administrative support, client onboarding, and customer support needed to keep your Business/Project thriving in a competitive world. Be it a small, medium, or Enterprise project, a short or long-term project, Chi is on to kick the chaos off the table. Smiles. I am driven by my passion to support people, allowing them to focus on the more important aspects of their lives and businesses, and also see businesses achieve their long-term and short-term objectives. I am motivated by the desire to produce excellence and keep my clients happy. My work is characterized by exceeding client and customer expectations within a reasonably achievable timeframe. I am available to work with you within your time zone, and since I work remotely, I have all the gadgets and great internet to achieve that desired swift and successful landing. Invite me to talk more about you and your project, and talk about how best I can support your team. SKILLS: *PHONE SUPPORT *CHAT SUPPORT *CLIENT ONBOARDING *EMAIL MANAGEMENT *INBOX MANAGEMENT *APPOINTMENT SCHEDULING *INVOICING *TELEMARKETING *DATA ENTRY *Among others TOOLS: Discord, Hubspot, Teams, Calendly, Trello, Google Suite, CRMs, Asana, Telegrams, Zendesk, Outlook, Dropbox, Zoho, Monday, GHL, and more. Warm regards. Chi.