Hope M.

Executive Assistant

Your inbox, calendar, and administrative workload should not become a second full-time job. I help founders and executives stay organized by managing the communication, scheduling, records, and administrative tasks that fill their day. I’m Hope, an Executive Assistant and Administrative Support professional with 5+ years of experience supporting clients across the US, UK, Canada, and Australia. My Upwork record includes a 100% Job Success Score, 22 completed contracts, and $10K+ in earnings. I have worked with different teams, workflows, communication styles, and business systems, which has made me comfortable stepping into established processes and getting productive quickly. My strongest areas of support include: INBOX & EMAIL MANAGEMENT • Managing executive and shared inboxes • Organizing and categorizing incoming emails • Prioritizing urgent communication • Drafting and sending professional correspondence • Tracking emails requiring responses • Managing follow-up communication • Keeping communication organized and timely CALENDAR & SCHEDULING • Managing busy executive calendars • Scheduling meetings and appointments • Coordinating across multiple time zones • Rescheduling and resolving calendar conflicts • Sending meeting confirmations and reminders • Coordinating availability with internal and external contacts • Maintaining an organized daily schedule ADMINISTRATIVE SUPPORT • Document preparation and formatting • File and folder organization • Data entry and spreadsheet updates • Google Drive organization • Research and information gathering • Administrative reporting • Meeting coordination • General virtual assistance CRM & DATA MANAGEMENT I also work with business databases and CRM systems to keep records current and usable. • HubSpot CRM • Pipedrive • Airtable • Contact and company records • Pipeline updates • Follow-up tracking • Data cleanup • Database organization PROJECT & TEAM COORDINATION • Updating tasks and project records • Tracking deadlines • Coordinating meetings • Maintaining project information • Following up on outstanding items • Supporting communication between team members TOOLS Google Workspace • Microsoft 365 • Outlook • Slack • Notion • Asana • ClickUp • Trello • Airtable • Monday dot com • HubSpot • Pipedrive • Calendly • Zoom • Microsoft Teams • Zapier • Make • ChatGPT • Claude I am comfortable learning new platforms and working inside existing systems. MY EXPERIENCE ON UPWORK 100% Job Success Score 22 completed contracts $10K+ earned 5+ years of Executive and Administrative Support experience Experience supporting international clients across multiple time zones I work best with executives and founders who need consistent support with communication, scheduling, administration, CRM records, and daily coordination. If your inbox needs attention, your calendar requires better coordination, or administrative tasks are taking time away from higher-priority work, send me an invite or message with the type of support you need. -Hope