Hope M.

𝗛𝗘𝗥𝗘'𝗦 𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗛𝗘𝗟𝗣 𝗬𝗢𝗨 𝗪𝗜𝗧𝗛: 🎯 Executive Assistance 🎯 Administrative Support 🎯 ADHD-Friendly Organization & Task Support 🎯 Inbox & Email Management 🎯 Calendar & Appointment Management 🎯 Meeting Coordination & Scheduling 🎯 Task Prioritization, Reminders & Follow-ups 🎯 Document Preparation & File Management 🎯 Data Entry & Spreadsheet Management 🎯 CRM Management & Data Organization 🎯 Project & Team Coordination 🎯 Research & Information Gathering 🎯 Workflow Organization & SOP Documentation 🎯 Customer Support & Client Communication 🎯 Travel & Event Coordination When you're running a business or managing a busy schedule, administrative responsibilities can quickly compete with the work that matters most. Emails need responses, meetings need coordinating, tasks need following up, and important details can easily get overlooked. I'm Hope, an Executive Assistant and Administrative Support professional with over 5 years of experience supporting executives, business owners, and growing teams across different industries. I help clients stay organized, manage competing priorities, and keep daily responsibilities moving without having to oversee every little detail themselves. EXECUTIVE & ADMINISTRATIVE EXPERIENCE My experience includes: - Managing executive inboxes receiving over 100 emails daily and prioritizing important communication. - Coordinating calendars, meetings, appointments, and follow-ups. - Organizing client documents, records, and administrative information. - Maintaining trackers for outstanding tasks, deadlines, and missing information. - Supporting client onboarding and communication. - Coordinating teams, projects, and day-to-day business activities. ADHD-FRIENDLY ORGANIZATION & TASK SUPPORT I also offer structured administrative support for individuals who benefit from additional organization and follow-through. This can include: - Breaking larger tasks into smaller, manageable steps. - Organizing daily and weekly priorities. - Setting up simple task trackers and organizational systems. - Calendar reminders and deadline monitoring. - Agreed check-ins and follow-ups on outstanding tasks. - Keeping personal and professional responsibilities organized. My approach is to understand how you prefer to work and help create practical systems that support your routine, rather than adding more complexity. TOOLS & TECHNOLOGY Google Workspace | Microsoft 365 | Outlook | Slack | Microsoft Teams | ClickUp | Asana | Mondaydotcom | Airtable | HubSpot | Insightly | Calendly | Zoom | Zapier | Make | ChatGPT | Claude. I'm comfortable learning new platforms, adapting to existing workflows, and using technology to make administrative processes more efficient. MY UPWORK TRACK RECORD - 100% Job Success Score - 22 completed contracts - $10K+ earned - 5+ years of Executive and Administrative Support experience - Experience supporting international clients across multiple time zones 𝐖𝐇𝐀𝐓 𝐌𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐒𝐀𝐘 "Hope is a competent, reliable, and responsive virtual assistant. I didn't regret the moments she handled my projects. She contributes to any project given to her and is dependable. Her zeal to learn more amazes me. She has an excellent spirit of teamwork and communicates effectively. She's a great asset to any employer. I'll surely work with her again, and I'm proud to recommend her anytime, any day." — 𝐆𝐨𝐝𝐬𝐩𝐨𝐰𝐞𝐫 "You're such a sweet soul, Hope and I bless the day I met you. Thank you for making my work life so easy. You are the best assistant I ever had. I will refer you to my friends." — 𝐉𝐚𝐦𝐞𝐤𝐚 "I feel very lucky to have Hope assisting me with running my business. She's been top-tier from the beginning as an executive assistant, and I am looking for more ways for her to help." — 𝐘𝐮𝐬𝐞𝐟 I'm proactive, detail-oriented, dependable, and comfortable working independently while keeping clients informed. 𝐋𝐄𝐓'𝐒 𝐆𝐄𝐓 𝐒𝐓𝐀𝐑𝐓𝐄𝐃! Ready to have more time to focus on what matters most? Whether you need dependable executive assistance, day-to-day administrative support, project coordination, or help staying organized and following through on tasks, I can help you bring structure to your workload and keep things moving. Send me a 𝐝𝐢𝐫𝐞𝐜𝐭 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 or 𝐢𝐧𝐯𝐢𝐭𝐞 𝐦𝐞 to your job. Let's discuss what you need support with and how I can make your day-to-day workload easier to manage. Hope