Jacob S.

I help eCommerce businesses and website owners handle the backend work that keeps their stores, content, and customers organized. My experience covers both eCommerce operations and SEO/content backend support, so I can assist with everything from Shopify and Etsy customer service to preparing and publishing SEO articles in WordPress. For eCommerce stores, I can help with: Shopify and Etsy store management Product management and updates Customer email and message support Order updates and shipping concerns Returns, refunds, and exchanges Payment issues Customer complaints Custom order inquiries General day-to-day store operations For SEO and WordPress content, I handle: WordPress article uploading and publishing Article formatting Scheduled publishing Internal linking Fact-checking before publication Meta titles and meta descriptions URL slugs FAQ schema Image uploading and placement SEO-friendly image filenames Image alt text Copy/paste and backend content updates Final article checks before publishing I’m comfortable working with repetitive backend tasks, detailed SOPs, and ongoing workflows where accuracy and consistency matter. Tools I currently work with include Shopify, Etsy, WordPress, Ahrefs, Canva, ChatGPT, Gemini, Manus, and Popmenu. If you need someone who can take care of the backend work without needing constant direction, I’d be happy to help.