Shafa I.

🏆 Monday Expert | 🤖 AI Automation & Workflow Systems | 🎓 PMP Certified PM I help operations-heavy teams stop losing time to messy spreadsheets, disconnected tools, and manual reporting by building Monday systems (and the AI agents that run inside them) that actually match how your team works. Over the past 10+ years, I've led projects and operational initiatives across construction, oil & gas, IT, marketing, design, manufacturing, and startup environments — including 3,700+ hours delivered here on Upwork as a Top-Rated Plus freelancer. My expertise combines strategic planning, process improvement, PMO best practices, and technology implementation to help teams work more efficiently and deliver projects successfully. What sets me apart: I build custom AI agents inside Monday Work Management and Monday CRM, automating tasks like job/lead searching, reporting, and repetitive admin work that generic Monday setups can't touch. Services I provide: Monday & Automation ✅ Monday Setup, Optimization & Automation ✅ AI Agents & Operational Automation ✅ Dashboard Development & KPI Reporting Project & Program Management ✅ PMO Design & Project Governance ✅ Project Planning & Delivery Management ✅ Resource Planning & Capacity Management ✅ Risk Management & Process Documentation Operations & Process ✅ Operations Management & Process Improvement ✅ Workflow Mapping & SOP Development ✅ Cross-Functional Team Coordination Tools & Platforms: • Monday Work Management & Monday CRM • Microsoft Project, Power BI, Visio • ClickUp, Asana, Trello, Basecamp, Motion, Airtable, Coda • Miro, Drawio, Canva • Gamma, PowerPoint • AI Tools & Workflow Automation Solutions If your team is losing hours to manual processes, a Monday setup that never quite clicked, or reporting that eats your week, let's fix it. Send me a quick note about your current setup and I'll tell you honestly what's possible.