Shay R.

Hi there! I’m a Project & Operations Manager with 5+ years of experience helping businesses turn plans into organized, measurable execution. I specialize in taking ownership of the moving parts behind a business or project, coordinating teams, building and improving workflows, managing timelines and priorities, documenting processes, tracking deliverables, and making sure nothing falls through the cracks. Over the years, I’ve worked across project management, operations, research, client success, team coordination, hiring and onboarding, and executive support. I’ve managed day-to-day operations, coordinated teams of 10+, handled high-volume scheduling, managed client and internal communication, and supported projects from planning through execution. What I can help you with • Project & Operations Management • Project planning, timelines, priorities & deliverables • Process and workflow development • Team coordination, accountability & follow-up • SOPs, documentation & reporting • Research, analysis & information management • Hiring, onboarding & team support • Client communication & customer success • Executive support and calendar management • Cross-functional coordination • Identifying bottlenecks and proactively solving problems Tools I work with ClickUp, Asana, Monday, Notion, Trello, Slack, Microsoft Teams, Google Workspace, Microsoft Office, Calendly, WordPress, Zoho, and other platforms depending on your workflow. My approach is simple: create clarity, establish reliable systems, keep people accountable, and make execution easier for everyone involved. I’m comfortable stepping into fast-moving environments, learning new systems quickly, and taking ownership rather than waiting to be told what needs to happen next. If you’re looking for someone who can bring structure to your projects, keep your team aligned, and help turn ideas into consistent execution, I’d love to hear about what you’re building.