Nikki F.

Automation Builder | GoHighLevel | South Africa

I help founders and small teams build the systems that keep their business running — automations, CRM pipelines, integrations, and AI workflows that actually work end to end. TECHNICAL EXPERTISE: Automation & Integration: GoHighLevel, Make, Zapier, WhatsApp Business API CRM & Pipelines: GoHighLevel, CRM setup and management, pipeline design AI & Bots: GHL Conversation AI, GPT-4.1, Claude, Gemini Supporting Stack: Shopify, Wix, QuickBooks, APITemplate, Meta Business Manager Project Management: Trello, ClickUp, Google Workspace, Notion CORE SERVICES: GoHighLevel Build & Automation Workflow automation — lead nurture, post-purchase, appointment reminders Pipeline setup, custom fields, tags and contact management WhatsApp Business API sequences and Meta template management AI conversation bot setup and knowledge base configuration Calendar systems, form embeds and CRM integrations Email sending infrastructure and deliverability setup Make Integration Webhook-to-CRM scenarios Payment event triggers and downstream workflow firing Multi-step data mapping and conditional logic Cross-platform sync with Shopify, QuickBooks and GoHighLevel Systems Implementation & Project Management Full system builds from brief to live Diagnosing gaps in existing automations and fixing them SOP creation and documentation Team coordination across remote environments What Sets Me Apart: I don't just set up tools — I build systems. I'm currently embedded as Systems Implementation Lead for a premium UK brand, building their entire lead-to-post-purchase infrastructure from scratch inside GoHighLevel and Make. I work across the whole stack. I can map the logic, build the automation, write the copy for the sequences, and configure the AI bot — without needing five different specialists. I use AI daily and build with it — I'm not describing AI as a buzzword, I'm the one configuring the bots and wiring them into live CRMs. I've been tested under real delivery pressure — tight deadlines, live system errors, and founders who needed it working yesterday. I think in systems, not tasks. Every build I touch, I'm looking at how it connects to everything else. Clients trust me because I show up, figure it out, and hand it back working. If you need someone who can get inside your tech stack and actually build — I'm ready to connect.