Muhammad T.

I build AI automation systems and AI agents that connect CRMs, APIs, voice, WhatsApp, and business tools to qualify leads, book appointments, update records, and automate real operations. $40K+ earned across 131 Upwork jobs and 2,400+ hours. If your team is dealing with repetitive work, disconnected apps, slow lead follow-up, expensive automation tools, or AI that can answer questions but cannot take real actions, I can build the system behind it. AI AUTOMATION & AGENT SYSTEMS I BUILD • AI lead qualification and follow-up agents that capture context, update CRM records, route leads, and trigger next actions • Voice AI agents for inbound/outbound calls, qualification, customer support, follow-up, and appointment booking • WhatsApp, SMS, and chat AI agents connected to real business data and workflows • AI-powered CRM automation for pipelines, follow-ups, reminders, lead routing, and human handoffs • AI scheduling systems that understand natural-language requests, check availability, and book appointments • AI-powered invoicing, order processing, document automation, and internal business workflows • Custom AI agents that use REST APIs, webhooks, databases, and business rules to complete multi-step tasks AUTOMATION, CRM & API INTEGRATION I build and troubleshoot advanced workflows using n8n, Make/Integromat, Zapier, Pabbly, and Google Apps Script. My CRM work includes GoHighLevel, HubSpot, Podio + Globiflow, Airtable, Pipedrive, Zoho CRM, and ActiveCampaign. I also build direct API integrations using REST APIs, Webhooks, OAuth2, JSON, authentication tokens, custom endpoints, and third-party APIs. If Zapier, Make/Integromat, Pabbly, or hosted automation costs are becoming expensive, I can also evaluate whether suitable workflows can be rebuilt with Google Apps Script or direct API integrations to reduce recurring platform costs. REAL-WORLD SYSTEMS I HAVE BUILT • WhatsApp → AI → QuickBooks: AI-driven order processing that understands customer messages, identifies products and quantities, validates QuickBooks data, and creates invoices. • CallRail → HubSpot → AI Scheduling: Conversational lead automation that captures SMS conversations, qualifies prospects, updates CRM data, understands scheduling requests, and moves qualified leads toward booking. • Voice AI Agents: Vapi, ElevenLabs, Twilio, and API-based voice systems for lead qualification, customer conversations, follow-up, and appointment booking. • Fireflies → AI → Notion: Automated transcript classification, structured AI summaries, routing, and workspace updates. • CRM & Document Automation: Event-driven workflows that match records, process signed documents, update CRM data, and trigger internal actions automatically. TECHNICAL STACK AI & LLMs: OpenAI, Claude, Gemini, Groq AI Agents & Voice: Vapi, ElevenLabs, Twilio, Conversational AI Automation: n8n, Make/Integromat, Zapier, Pabbly, Google Apps Script CRM: GoHighLevel, HubSpot, Podio, Airtable, Pipedrive, Zoho CRM, ActiveCampaign Messaging: WhatsApp APIs, Twilio SMS, 360dialog / 360Messenger Business Tools: QuickBooks Online, Notion, Google Sheets, Calendly, Jotform, DocuSign / Dropbox Sign Integration Engineering: REST APIs, Webhooks, OAuth2, JSON, Postman, custom API integrations BUILT FOR PRODUCTION, NOT JUST DEMOS I build systems with real business rules, data validation, error handling, retries, fallbacks, duplicate protection, logging, conversation state, human handoff, and secure API authentication. The goal is not just to make an automation run once. The goal is to build a system that can be monitored, maintained, extended, and trusted in day-to-day business operations. LET'S BUILD THE RIGHT SYSTEM Send me your current workflow, business problem, API documentation, or existing automation. I can review the process, identify the right architecture, and recommend whether AI agents, n8n, Make/Integromat, Zapier, Google Apps Script, direct APIs, or a custom combination makes the most sense. Already have an automation that is incomplete, unreliable, expensive, or failing? I can audit it, identify the weak points, and rebuild it into a stable and maintainable system.