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Monique M.
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Monique M.

CS/Sales Rep With ZoHo and Anydesk experience. 10 years of experience

With over 10 years of experience in customer service and sales, I bring a results-driven approach honed across multiple industries, including pharmaceutical and healthcare, real estate, home improvement, e-commerce, credit repair, and signage and display. My background is as diverse as it is deep, and I’ve built a strong reputation for delivering consistent, high-level performance. I’ve been recognized multiple times as Agent of the Month and have consistently ranked in the top 1% of agents, thanks to my commitment to excellence and ability to build lasting client relationships. I specialize in cold calling, lead generation, appointment setting, and managing both inbound and outbound communications—across phone, email, and live chat platforms. Driven, tenacious, and customer-focused, I take pride in exceeding expectations and delivering measurable results that move businesses forward.

🇯🇲Kingston, Jamaica$10/hr100% JSS5.00 (2)Since Mar 2022

Earnings and projects

MRR
$190

Last 6 months ÷ 6

World#115,189 / 412k
🇯🇲Country#313 / 1,010
Revenue, last 30 days
$0

Last 6 months: $1.1k

Total earnings
$2k

Billed in all: $2k

World#336,187 / 412k
🇯🇲Country#886 / 1,010
Per project
$975

$570 in the last 6 months

World#125,886 / 412k
🇯🇲Country#478 / 1,010
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇯🇲Country#127 / 1,010
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇯🇲Country#700 / 1,010

Earnings, last 30 days

$2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,000$2,025$2,050$2,075Oct 8Oct 23Nov 7

Skill rankings: Top 25% in Retail

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Rep Fabric7 freelancers · 🇯🇲 #1Top 71%
  2. #68Retail272 freelancers · 🇯🇲 #1Top 25%
  3. #261Debt Collection699 freelancers · 🇯🇲 #7Top 37%
  4. #316Training1,082 freelancers · 🇯🇲 #1Top 29%
  5. #361Sales Presentation1,101 freelancers · 🇯🇲 #5Top 33%
  6. #400Coaching1,319 freelancers · 🇯🇲 #1Top 30%
  7. #598Technical Project Management1,684 freelancers · 🇯🇲 #4Top 36%
  8. #1,626Outbound Sales4,644 freelancers · 🇯🇲 #30Top 35%