Monique M.
CS/Sales Rep With ZoHo and Anydesk experience. 10 years of experience
With over 10 years of experience in customer service and sales, I bring a results-driven approach honed across multiple industries, including pharmaceutical and healthcare, real estate, home improvement, e-commerce, credit repair, and signage and display. My background is as diverse as it is deep, and I’ve built a strong reputation for delivering consistent, high-level performance. I’ve been recognized multiple times as Agent of the Month and have consistently ranked in the top 1% of agents, thanks to my commitment to excellence and ability to build lasting client relationships. I specialize in cold calling, lead generation, appointment setting, and managing both inbound and outbound communications—across phone, email, and live chat platforms. Driven, tenacious, and customer-focused, I take pride in exceeding expectations and delivering measurable results that move businesses forward.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.1k
Billed in all: $2,035$2k
$570 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 25% in Retail
Ranked by MRR among everyone on Upwork with the skill.
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- #400Coaching1,319 freelancers · 🇯🇲 #1Top 30%🇯🇲#1 of 6
- #598Technical Project Management1,684 freelancers · 🇯🇲 #4Top 36%🇯🇲#4 of 10
- #1,626Outbound Sales4,644 freelancers · 🇯🇲 #30Top 35%🇯🇲#30 of 68