Kim Darryl C.

Account Manager | Maintenance Coordinator | Operations & Team Leadership Hello! I’m Kim, an experienced Account Manager and Maintenance Coordinator with a strong background in customer service, property maintenance operations, contractor coordination, logistics, sales support, and team leadership. I specialize in managing the day-to-day operations behind property maintenance accounts—from receiving and dispatching work orders to coordinating contractors, communicating with clients and tenants, tracking estimates and approvals, scheduling services, and following projects through completion and invoicing. My experience includes supporting property management companies, housing authorities, apartment communities, and commercial accounts, while coordinating multiple vendors and technicians across different markets. I can help with: * Account and client relationship management * Maintenance and work order coordination * Vendor/contractor sourcing and onboarding * Technician dispatching and scheduling * Estimate and proposal coordination * Work order tracking and follow-ups * Property management support * Emergency and after-hours maintenance coordination * Vendor compliance and documentation * Invoice and payment tracking * CRM and maintenance management systems * Email, phone, chat, and tenant communication * Team coordination, training, and workflow management * Sales support and lead follow-up * Process improvement and SOP implementation I’m comfortable managing multiple priorities while keeping clients, contractors, technicians, and internal teams aligned. I focus on clear communication, accountability, organization, timely follow-ups, and seeing each task through from assignment to completion. With my combination of customer service experience and hands-on maintenance operations management, I can serve as a reliable remote extension of your property management or operations team. If you need someone who can take ownership of maintenance coordination rather than simply forward work orders, I’d be happy to support your team.