Ryan C.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am a Customer Service Specialist with over seven years of experience in customer support, including more than two years of hands-on experience as a Customer Service Virtual Assistant for e-commerce brands. I specialize in supporting Shopify stores and managing customer inquiries through Gorgias, as well as handling customer communications across Amazon and Walmart channels. My background includes managing high-volume email and chat support, resolving order, shipping, refund, exchange, and subscription issues, and assisting customers across multiple brands while maintaining a consistent, on-brand tone. I am experienced in voice, chat, and email support, and I regularly work with Amazon Seller Central and Walmart Seller Center to handle post-purchase concerns and order-related inquiries. I am detail-oriented, reliable, and proactive, with a strong focus on customer satisfaction, retention, and long-term brand loyalty.