Ebunoluwa A.

I support 200+ long-term rental properties through hands-on experience in property management, real estate operations, maintenance coordination, and renovation project support. From coordinating tenants, vendors, and maintenance work orders to supporting property renovations, contractor scheduling, procurement, and executive operations, I help property managers, landlords, investors, and real estate business owners keep their operations organized and their projects moving. With 4+ years of hands-on U.S. property management and real estate operations experience, alongside 10+ years of broader administrative and operations experience, I understand what it takes to manage the details behind a busy real estate business. My experience spans residential property management, long-term rentals, furnished and mid-term rentals, co-living properties, property rehabilitation, renovation coordination, and real estate administrative support. PROPERTY MANAGEMENT & TENANT OPERATIONS I help property managers and landlords manage the daily responsibilities involved in keeping rental properties operational, tenants informed, and maintenance requests moving. - Residential property management and rental property administration - Tenant communication, resident relations, enquiries, and complaint resolution - Maintenance coordination, work order management, and repair follow-up - Tenant records, property files, and lease administration support - Leasing administration, rental enquiries, and prospective tenant follow-up - Move-in and move-out coordination and property readiness - Property inspections, maintenance documentation, and occupancy support - Furnished rentals, mid-term rentals, short-term rentals, and co-living operations - Guest communication, booking coordination, and turnover support CONSTRUCTION ADMINISTRATION & PROJECT COORDINATION I have coordinated residential renovation, rehabilitation, and property conversion projects, helping take properties from their initial condition through contractor work, setup, and readiness for occupancy. - Construction administration and project coordination - Contractor, subcontractor, and vendor coordination - Contractor scheduling, appointment confirmation, and progress follow-up - Repair scopes, work orders, and outstanding task tracking - Vendor quotes, procurement, purchasing, and material coordination - Furniture, appliance, and equipment sourcing - Delivery coordination and installation follow-up - Utility and internet setup - Renovation documentation, project records, and status updates - Inspection coordination and property readiness checklists - Project timelines, task tracking, and deadline follow-up - SOPs, operational checklists, and digital project documentation I understand the importance of keeping contractors informed, materials available, schedules updated, and outstanding work visible throughout a project. MAINTENANCE & VENDOR MANAGEMENT - Maintenance request intake, review, and prioritisation - Work order creation, assignment, and status tracking - Handyman, plumber, electrician, HVAC, appliance repair, and cleaning vendor coordination - Vendor sourcing, onboarding, and communication - Repair scheduling and property access coordination - Follow-up on delayed, incomplete, or outstanding maintenance jobs - Invoice and vendor bill entry support - Maintenance records, photos, documentation, and cost tracking - Preventive and corrective maintenance coordination REAL ESTATE OPERATIONS & EXECUTIVE SUPPORT I also provide operational and administrative support to real estate executives, brokers, investors, and property business owners. - Real estate transaction and listing administration - Zillow listing support and Zillow Showcase - ShowingTime appointment and showing coordination - Buyer and seller form preparation and document organisation - MLS and property listing updates - CRM management, lead tracking, and prospect follow-up - Calendar management, meeting scheduling, and appointment coordination - Email management and stakeholder communication - Digital file management and record keeping - Research, data entry, reporting, and spreadsheet management - Project tracking, deadline management, and administrative follow-through - Executive and business operations support PROPERTY MANAGEMENT, CONSTRUCTION & BUSINESS SOFTWARE Property Management Systems: Buildium, AppFolio, Salesforce, Yardi Construction & Project Coordination: Monday, ClickUp, Airtable, Trello, Buildertrend, Notion CRM & Lead Management: GoHighLevel, Follow Up Boss, BoomTown, KVCore Real Estate & Rental Platforms: Zillow, Homes, MLS/Matrix MLS, ShowingTime, Airbnb, Booking, Vrbo, Guesty, Hostaway, Smoobu, OwnerRez Communication & Productivity: Google Workspace, Microsoft 365, Excel, Outlook, Slack, Dialpad, OpenPhone If you need help with property management, construction administration, renovation project coordination, maintenance operations, real estate VA, let's discuss :)