Irtiqa A.

I'm a dedicated 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 🎯 | 📅 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭r with nearly 7 years of experience in the telemarketing industry. I specialize in customer support, and appointment setting, ensuring smooth operations and exceptional client interactions. My expertise includes handling outbound & inbound calls, telemarketing, appointment setting, surveys, and closing sales. I have a proven track record of B2B & B2C lead generation, customer relationship management, and CRM optimization to boost sales and efficiency. 💼 Key Skills & Expertise: ✔ Managing high-volume inbound & outbound calls (300+ daily) ✔ Sales & lead generation strategies ✔ Appointment setting & follow-ups ✔ Identifying & addressing customer needs ✔ Building long-term client relationships ✔ Delivering accurate information with the right tools & methods ✔ Meeting sales targets & call quotas consistently ✔ Handling complaints with effective resolution strategies ✔ CRM proficiency for workflow optimization & customer engagement ✔ Documenting customer interactions & processing accounts ✔ Following professional communication guidelines & policies ✔ Going the extra mile to get the job done I’m always open to insightful conversations and exciting collaborations. Let’s connect and explore how I can add value to your business!