Joshua M.

I build GoHighLevel systems that capture leads, qualify them with AI, and book them into your calendar automatically. That includes voice AI receptionists, conversational AI bots, and lead-gen workflows, all set up and QA-tested so they work from day one. Top Rated Plus. I currently support and onboard GHL clients at a UK-focused agency, building live systems for trades, mortgage and finance firms, vet clinics, property businesses and hospitality. 🔹 Voice AI & Conversational AI Agents ✔ GHL Voice AI receptionists for inbound calls, triage and appointment booking ✔ Outbound voice AI for lead follow-up and prequalification ✔ AI chat/SMS agents (incl. AppointWise) that qualify leads and book calls ✔ Prompt design, knowledge bases, guardrails and call-flow scripting ✔ Escalation and handoff rules so your team only gets the leads that matter 🔹 GoHighLevel Workflows & Lead Generation ✔ Speed-to-lead → follow-up → nurture workflow builds (SMS, email, WhatsApp) ✔ Pre-qualification workflows, lead routing and auto-assignment ✔ Pipelines, opportunities, tags and lifecycle automation ✔ Multi-step surveys, forms, funnels and calendar booking ✔ Reusable workflow templates and snapshots for fast deployment ✔ Webhooks, Make (Integromat) and third-party integrations 🔹 CRM Audits, Reporting & Cleanup ✔ Full workflow and trigger audits, with conflict and misfire fixes ✔ Duplicate contact and re-entry troubleshooting ✔ Lead-funnel reporting, from lead to booked to quoted to sold ✔ Pipeline restructuring and cleanup of unused tags and workflows 🔹 Client Onboarding & White-Label GHL Support ✔ Sub-account setup, snapshots, domains and branding ✔ Onboarding forms, discovery questionnaires and intake automation ✔ Backend technical support for white-label GHL/SaaS agencies 🔹 6+ Years in Customer Support, Tech Support & SDR I've worked the front line: SaaS support, billing, escalations and help desks (Zendesk, Freshdesk), plus cold calling, lead qualification and appointment setting. So I build automations the way real customers and sales teams actually use them. Best fit: marketing agencies, white-label GHL agencies, coaches and consultants, and service businesses (trades, finance, healthcare, property, hospitality). Need a GHL system that books more appointments with less manual follow-up? Send me a message with what you're running now, and I'll tell you what I'd fix first.