Murilo P.

Systems Engineer | AWS | IAM | SSO | AI Automation

I help businesses automate processes and scale faster through AI-powered solutions, workflow automation, and cloud integration. With a strong background as a Systems and Cloud Engineer (AWS, GCP, Azure), I combine infrastructure expertise with modern automation tools like OpenAI, Zapier, n8n, and Python to deliver smart, reliable, and secure automations. What I Do - AI Automation & Chatbots: OpenAI, Gemini, NotebookLM, agentic workflows, custom assistants - Workflow Automation: Zapier, n8n, Make (Integromat), and API integrations - Cloud & Infrastructure: AWS Lambda, Terraform, Ansible, event-driven systems - Business Process Automation: user provisioning, reporting, internal systems integration Experience Highlights - Developed and deployed an AI chatbot for a U.S. public organization, automating customer and internal processes for 2,000+ users. - Led automation initiatives using OpenAI API, Zapier, and AWS Lambda to reduce manual workloads and optimize enterprise workflows. - Managed and automated enterprise IT environments with Okta, Google Workspace, Jira, and Slack, integrating IAM, SSO, and MDM (Intune, JAMF). - Experienced with Python scripting, API orchestration, and infrastructure-as-code (Terraform, Ansible). Background Before specializing in AI automation, I worked for over a decade as a Systems Engineer and IT Administrator, managing hybrid environments, cloud infrastructure, and enterprise integrations. This experience gives me a deep understanding of how business systems connect and how to automate them intelligently. Key Skills: AI Automation • OpenAI API • Zapier • n8n • Python • AWS • Terraform • Ansible • Okta • IAM • Cloud Infrastructure • API Integrations • Systems Administration • Workflow Optimization