Amandeep S.

AI & Automation Specialist | ZOHO CRM | API Integrations | Agentic Workflows Zoho One expert specializing in Zoho CRM, Books, Inventory, and People implementations. I help businesses build fully connected systems across sales, finance, operations, and HR. With 10+ years of experience, I’ve worked with startups, agencies, and growing companies to build end-to-end Zoho ecosystems covering: Sales (Zoho CRM)AI & Automation Specialist | Zoho One | Zoho CRM | API Integrations | n8n I help businesses build, automate, and connect their Zoho systems so sales, finance, inventory, HR, and operations work together instead of running in separate silos. With 10+ years of experience, I specialize in Zoho One, Zoho CRM, Zoho Books, Zoho Inventory, Zoho People, Deluge, API integrations, and workflow automation. What I can help you with ✔ Zoho CRM — setup, customization, workflows, blueprints, automation & reporting ✔ Zoho Books — invoicing, accounting workflows, tax & reporting ✔ Zoho Inventory — products, orders, stock, warehouse & fulfillment workflows ✔ Zoho People — employee lifecycle, attendance & HR automation ✔ Zoho One — complete system architecture and cross-app implementation ✔ Deluge Development — custom functions, business logic & automation ✔ API Integrations — REST APIs, webhooks and third-party system integrations ✔ n8n / Make / Zapier — multi-step business process automation AI Automation: I also integrate AI into business workflows where it actually adds value: • AI Lead Qualification & Scoring • AI Sales & Support Assistants • WhatsApp / Website Chatbots • OpenAI & Claude integrations • RAG-based Knowledge Assistants • AI Document & Invoice Processing • AI-powered workflow routing and decision automation I build connected business workflows: Lead → CRM → Deal → Invoice → Payment → Reporting Order → Inventory → Fulfillment → Accounting Employee → Attendance → HR → Payroll → Reporting The goal isn't simply to configure Zoho apps. I design the complete workflow, connect the systems, and automate the repetitive work. My approach I focus on: Clean and scalable data architecture Reliable automation Simple, maintainable workflows Proper API integration Cross-app Zoho automation Reducing manual data entry and repetitive tasks Zoho Stack: Zoho One • Zoho CRM • Zoho Books • Zoho Inventory • Zoho People • Zoho Flow • Deluge Automation & AI: n8n • Make • Zapier • OpenAI • Claude Integrations: REST APIs • Webhooks • CRM Integrations • Third-party Applications If you need Zoho CRM/Zoho One implementation, automation, AI integration, or a complete connected business system, I can help you design and build it end-to-end. Finance (Zoho Books) Inventory & operations (Zoho Inventory) HR & workforce management (Zoho People) What I Deliver ✔ Zoho CRM setup, customization & automation ✔ Zoho Books implementation (invoicing, tax, reporting) ✔ Zoho Inventory setup (stock, warehouse, order flow) ✔ Zoho People configuration (HR, attendance, payroll workflows) ✔ Zoho One full system architecture ✔ Cross-app automation using Deluge, workflows, and webhooks I enhance Zoho systems with AI: * AI Lead Scoring & Qualification: Automatically evaluate leads based on CRM activity * Intelligent Chatbots: SalesIQ, WhatsApp, and web assistants powered by OpenAI & Claude * Knowledge Assistants (RAG): Connecting internal documentation to support & sales agents * Document Processing: Automated data extraction from invoices, PDFs, and forms * Decision Engines: AI-driven workflow routing and automated support responses Using tools like: OpenAI, Claude, and modern AI frameworks integrated directly into your workflows. System Approach : I don’t just configure apps — I build connected workflows: Lead → Deal → Invoice → Payment → Reporting Order → Inventory → Dispatch → Accounting sync Employee → Attendance → Payroll → Reporting Everything flows in one system. How I Work I focus on: Structuring clean data architecture Connecting apps across departments Automating repetitive processes Building systems that scale with your business No unnecessary complexity. Only systems that are reliable and easy to maintain. Zoho Stack Expertise: Zoho CRM Zoho Books Zoho Inventory Zoho People Zoho One Workflow Automation (Deluge, n8n, Make, Zapier) API Integrations (REST APIs, Webhooks) CRM & System Integrations Recent Work Reference: -Implemented Zoho CRM + Books for a franchise business (automated lead to revenue flow) -Built Zoho Inventory + Books sync for product-based business -Configured Zoho People workflows for employee lifecycle management -Delivered full Zoho One system for operations + finance + HR