Andres Eduardo T.
Customer Service Expert | Virtual Assistant | Translator (ES & PT)
Hello! I'm Andrés Teixeira, experienced in customer support, virtual assistance, and translation in Spanish and Portuguese. My focus is on providing exceptional service and effectively solving problems. I'm here to help streamline your workload and overcome language barriers in your projects. I look forward to collaborating with you to achieve your goals! 🟢🟢🟢 Expertise Highlights 🟢🟢🟢 🛎️ Customer Support: Providing top-notch assistance to clients, ensuring their satisfaction and resolving queries promptly. 💻 Data Entry Virtual Assistant: Proficient in handling administrative tasks efficiently, freeing up your time for more important matters. 📝 Content Moderator: Ensuring online content meets quality and policy standards, maintaining a positive user experience. 🌍 Translator: Fluent in Spanish and Portuguese, offering accurate and culturally sensitive translations to bridge language barriers. 🟢🟢🟢 Software Skills 🟢🟢🟢 🖥️ Microsoft Office and Google Workspace: Proficient in utilizing productivity tools like Word, Excel, PowerPoint, Google Docs, Sheets, and Slides to streamline tasks and enhance collaboration. 📊 ClickUp and Notion: Experienced in project management and organization using ClickUp and Notion, ensuring efficient workflow and task tracking. 🎟️ Zendesk: Skilled in using Zendesk for customer support management, ticketing, and resolution tracking, providing seamless customer service experiences. 🟢🟢🟢 Skills 🟢🟢🟢 💼 Commitment and Honesty: Dedicated to delivering high-quality work with integrity and transparency, ensuring client satisfaction and trust. ⏰ Responsibility and Punctuality: Reliable and punctual in meeting deadlines and delivering results, demonstrating a strong sense of accountability. 👂 Active Listening, Easy Learning and Autonomy: Skilled in actively listening to client needs, quickly adapting to new tasks and environments, and working independently with efficiency and effectiveness.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $85,827$86k
$11k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Translation
Ranked by MRR among everyone on Upwork with the skill.
- #8Quality of Service84 freelancers · 🇵🇹 #1Top 10%🇵🇹#1 of 1
- #54Portuguese987 freelancers · 🇵🇹 #15Top 5%🇵🇹#15 of 248
- #81Content Moderation1,144 freelancers · 🇵🇹 #1Top 7%🇵🇹#1 of 13
- #117Ecommerce Support1,624 freelancers · 🇵🇹 #1Top 7%🇵🇹#1 of 9
- #150Spanish3,288 freelancers · 🇵🇹 #2Top 5%🇵🇹#2 of 23
- #185ClickUp2,407 freelancers · 🇵🇹 #2Top 8%🇵🇹#2 of 16
- #411Presentation Design6,690 freelancers · 🇵🇹 #6Top 6%🇵🇹#6 of 46
- #460Microsoft Word12,572 freelancers · 🇵🇹 #3Top 4%🇵🇹#3 of 48