Zabon Nessa P.

👋 𝑻𝒐𝒑 𝑹𝒂𝒕𝒆𝒅 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 | 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝑴𝒂𝒏𝒂𝒈𝒆𝒓 | 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 | 𝑩𝒂𝒄𝒌-𝑶𝒇𝒇𝒊𝒄𝒆 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 🚀 🌟 𝒀𝒐𝒖𝒓 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑰𝒔 𝑴𝒚 𝑻𝒐𝒑 𝑷𝒓𝒊𝒐𝒓𝒊𝒕𝒚 🌟 Looking for someone who can support you as a **Virtual Executive Assistant (VEA), Back-Office Manager (BOM), and Business Operations Manager**? That’s where I can help. I support founders, executives, business owners, and growing teams by keeping the **executive side, back office, and daily operations** organized and moving forward. I’m comfortable working behind the scenes, managing details, coordinating people and tasks, maintaining systems, following up on open items, and making sure important things don’t get lost between conversations, tools, and deadlines. 🌟 Why Clients Hire Me 🏆 Top Rated Freelancer ⭐ 97% Job Success Score ⭐ 18 Upwork Jobs ⏱️ 1,136+ Upwork Hours 💰 $20K+ Earned on Upwork 📅 10+ Years of Professional Experience ⚡ Fast Learner 💬 Strong Communication 🎯 Organized and Detail-Oriented 🤝 Reliable Long-Term Team Member 🚀 Proactive and Solution-Oriented 🌎 Flexible Across Global Time Zones 💼 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 ✅ Executive & Administrative Support ✅ Email, Inbox & Calendar Management ✅ Scheduling & Meeting Coordination ✅ Travel Research & Itinerary Support ✅ Follow-Ups, Reminders & Task Tracking ✅ Document & File Organization 📊 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 ✅ Day-to-Day Operations Support ✅ Project & Task Coordination ✅ Workflow & Process Management ✅ Team & Vendor Coordination ✅ Deadline & Deliverable Tracking ✅ Identifying Gaps and Keeping Work Moving 👤 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑷𝒆𝒓𝒔𝒐𝒏𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 ✅ Personal Scheduling & Appointments ✅ Travel Research & Itinerary Planning ✅ Financial Tracking & Management ✅ Reminders, Errands & Personal Organization ✅ Personal & Business Task Coordination 🗂️ 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑮𝒆𝒏𝒆𝒓𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 ✅ General Administrative Support ✅ Data Entry & File Management ✅ Research, Documentation & Reporting ✅ Day-to-Day Task & Team Coordination ⚙️ 𝑩𝒂𝒄𝒌-𝑶𝒇𝒇𝒊𝒄𝒆 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 ✅ Data & Information Management ✅ Records, Documents & Database Maintenance ✅ Reports, Spreadsheets & Administrative Tracking ✅ Process & Workflow Coordination ✅ SOPs, Checklists & Documentation ✅ Internal Follow-Up & Coordination 🤝 𝑪𝑹𝑴 & 𝑪𝒍𝒊𝒆𝒏𝒕 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 ✅ CRM Management & Database Updates ✅ Lead & Pipeline Tracking ✅ Client Follow-Up & Communication ✅ Appointment Setting & Scheduling ✅ Customer Service, Support & Relationship Management ✅ Client Onboarding & Administrative Support 🏠 𝑹𝒆𝒂𝒍 𝑬𝒔𝒕𝒂𝒕𝒆 & 𝑷𝒓𝒐𝒑𝒆𝒓𝒕𝒚 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 ✅ Property & Tenant Coordination ✅ Vendor & Maintenance Follow-Up ✅ Property Documentation ✅ Listing & Lead Management ✅ Administrative & Operational Support 📈 𝑺𝒂𝒍𝒆𝒔, 𝑳𝒆𝒂𝒅 𝑮𝒆𝒏 & 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ✅ Lead Generation & Research ✅ Cold Calling & Telemarketing ✅ Sales Follow-Up ✅ Appointment Setting ✅ Customer Inquiries & Support ✅ CRM & Pipeline Updates 🧠 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉, 𝑫𝒐𝒄𝒖𝒎𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏 & 𝑨𝒅𝒎𝒊𝒏 ✅ Internet & Market Research ✅ Data Entry & Data Organization ✅ SOP & Process Documentation ✅ Reports & Spreadsheet Management ✅ Administrative Research ✅ Light Bookkeeping & Payment Tracking 🤖 𝑨𝑰-𝑨𝒔𝒔𝒊𝒔𝒕𝒆𝒅 𝑷𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 I’m comfortable using AI tools such as **ChatGPT, Claude, Gemini, and Perplexity** and more to speed up research, organize information, improve documentation, running automation, and support everyday workflows when useful. 🛠️ 𝑻𝒐𝒐𝒍𝒔 & 𝑺𝒐𝒇𝒕𝒘𝒂𝒓𝒆 📋 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 & 𝑻𝒂𝒔𝒌 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ClickUp • Asana • Trello • Notion • Airtable 💬 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 Slack • Microsoft Teams • Zoom • Google Meet • Discord • Loom 📧 𝑷𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 & 𝑨𝒅𝒎𝒊𝒏 Google Workspace • Microsoft Office • Excel • Word • PowerPoint • Outlook 📊 𝑪𝑹𝑴 & 𝑪𝒍𝒊𝒆𝒏𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Salesforce • GoHighLevel • Airtable • Bitrix • monday CRM • Airtable 📣 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 & 𝑪𝒐𝒏𝒕𝒆𝒏𝒕 Canva • Meta Business Suite • Wix • System dot io 🏠 𝑹𝒆𝒂𝒍 𝑬𝒔𝒕𝒂𝒕𝒆 & 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑻𝒐𝒐𝒍𝒔 Apartments dot com 🌟 𝑾𝒉𝒂𝒕 𝒀𝒐𝒖 𝑪𝒂𝒏 𝑬𝒙𝒑𝒆𝒄𝒕 ✅ Clear & consistent communication ✅ Reliable follow-through ✅ Organized systems and documentation ✅ Proactive follow-up on pending work ✅ Attention to detail without losing sight of priorities ✅ Someone who learns your business and works within your way of operating My goal is simple: **make your workload lighter, your operations more organized, and your business easier to run.** Whether you need a Virtual Executive Assistant, Back-Office Professional, Administrative Assistant, Operations Assistant, or Business Operations Manager, I’m ready to support you. Let’s connect! ❤️