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Amanda R.
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Amanda R.

Business Systems & SOP Expert | Build a Business That Runs Without You

If your business only works because certain people make it work… you don’t have a system yet. That’s where I come in. I’m Amanda, Founder of Imagine8. I help founders and leadership teams turn how their business actually operates into structured systems their teams can run without constant input, translation, or guesswork. What I Do I don’t just write SOPs. I design the operational system behind your business. The kind that: removes reliance on key people creates consistency across teams and locations improves onboarding and performance and allows the business to scale, franchise, or run without you Think of it as building your Business Google. A searchable system where your team can find exactly how things are done and execute with clarity. What We Build End-to-end operational systems SOP and workflow frameworks that actually get used Business and department-level playbooks Knowledge hubs and internal “source of truth” systems Role-based documentation and ownership structures Day 1–90 onboarding and training pathways Trainual, TalentLMS, and LMS platform builds Internal rollout and adoption strategies Who This Is For We work with growing businesses, franchises, SaaS teams, and L&D leaders who are done with: tribal knowledge bottlenecks inconsistent performance rebuilding processes every time someone leaves Why Clients Choose Imagine8 Because this isn’t documentation. It’s infrastructure. We build systems, not documents We design for real-world use, not theory We embed clarity, ownership, and accountability We ensure your team actually uses what we build We create systems that last, not ones that get ignored Credentials 300+ clients supported 4,500+ learners trained 31+ industries Certified Trainual Partner & Expert Administrator The Outcome A business that: runs with clarity and consistency onboards faster performs better scales without breaking and doesn’t rely on one person holding everything together Client Feedback "We're now over halfway through the contract, and Amanda is all that and then some. Her communication is always clear and timely, and her skills are exactly what we were looking for. Amanda's knowledge of CSM and SaaS has been a huge asset to our team, and her friendly, approachable demeanour makes working with her a great experience. Her contributions have been invaluable to our success so far and we’re excited to continue working together moving forward." – Amie L. If this sounds familiar… Your team is asking the same questions Things are being done differently across people You’re still the fallback for how things work Then you don’t need more documents. You need a system. Let’s build one your team can actually run.

🇦🇺Hamilton, Australia$87/hr100% JSS4.92 (27)Since Apr 2022
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Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,454 / 412k
🇦🇺Country#123 / 2,970
Revenue, last 30 days
$4.2k

Last 6 months: $12k

World#7,668 / 412k
🇦🇺Country#49 / 2,970
Total earnings
$113k

Billed in all: $114k

World#34,159 / 412k
🇦🇺Country#210 / 2,970
Per project
$2.2k

$2.9k in the last 6 months

World#72,537 / 412k
🇦🇺Country#397 / 2,970
Projects, last 6 months
4
100% fixed0% hourly
World#51,813 / 412k
🇦🇺Country#320 / 2,970
Projects in all
52

Across 63 contracts

71% fixed29% hourly
World#58,779 / 412k
🇦🇺Country#434 / 2,970

Earnings, last 30 days

$114k+$4.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$107.5k$110.0k$112.5k$115.0kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Curriculum Development

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Knowledge Management Tool12 freelancers · 🇦🇺 #1Top 17%
  2. #8Training Needs Analysis134 freelancers · 🇦🇺 #1Top 6%
  3. #15Staff Orientation & Onboarding Materials144 freelancers · 🇦🇺 #1Top 10%
  4. #22Knowledge Management183 freelancers · 🇦🇺 #1Top 12%
  5. #24Instruction Manual248 freelancers · 🇦🇺 #1Top 10%
  6. #35Elearning LMS Consulting356 freelancers · 🇦🇺 #1Top 10%
  7. #36Process Development441 freelancers · 🇦🇺 #1Top 8%
  8. #40Elearning Design574 freelancers · 🇦🇺 #1Top 7%