Heidi S.

I am a qualified Administrative Assistant with a plethora of experience in Customer Service. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years of experience, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive work manner, I can provide email support, ticket, and other support and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and have great time management and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high quality, fast and accurate services