Andrew Jade E.

📅 Available: Monday to Saturday | PH Timezone | Open to long-term roles Logistics Operations Specialist | Freight Broker VA | Carrier Relations Freight Virtual Assistant | Track & Trace | Dispatch & Broker Support Logistics Admin & Dispatcher | LTL/FTL Specialist | Carrier Compliance Customer Service Team Leader | Shopify | ECommerce Efficiency-driven Logistics Operations Professional with specialized Freight training and 5+ years of experience in high-stakes remote leadership. Are you a Freight Broker or Carrier looking to reclaim 15+ hours a week? I help logistics companies streamline their back-office operations, from carrier onboarding and rate quoting to real-time track & trace. Specialized Freight Skills (Learned & Applied): ✅ Track & Trace: Real-time monitoring using PRO # and carrier portals (Estes, FedEx, ArcBest). ✅Carrier Compliance: Expert at vetting carriers, verifying insurance, and managing onboarding documents. ✅Rate Quoting: Proficient in calculating LTL/FTL quotes based on weight, class, and density. ✅Accurate BOL Creation. ✅Claims processing. ✅Coordination. My Freight VA Support Skillsets: ✅ Track & Trace updates + proactive ETA follow-ups ✅ Load monitoring using PRO#/tracking references (pickup → delivered) ✅ LTL/FTL support + Volume LTL fundamentals documentation ✅ Quote support: gather shipment details, request quotes, compare options ✅ Freight class basics captured correctly to reduce quoting errors ✅ Clean shipment logs, spreadsheets, and daily reports ✅ Professional email/chat communication + escalation handling ✅SAFER System ✅Federal Motor Carrier Safety Administration Why Hire Me? I specialize in "Chaos to Order." Whether you need a reliable hand for daily dispatching or a strategist to build your internal SOPs, I provide the professional stability of a Lead-level specialist at a VA's flexibility. What you can expect from me: ✅ Fast response time + clear communication (Slack/Email/CRM) ✅ Organized tracking sheets + daily summaries ✅ Proactive escalations (missed pickup, delays, no movement, appointment risk) ✅ Flexible schedule, long-term commitment, and a strong willingness to learn your TMS/workflow quickly 💬 Why clients love working with me: I’m not just a task-taker; I’m a problem-solver. I’m dependable, honest, reliable, communicative, tech-savvy, and always looking for ways to optimize systems and make your business more efficient. Whether it’s managing customer conversations or listing 100 products a day, I take pride in doing things right the first time. 📈 Let’s team up to grow your business with purpose and precision. Click that green button and let's make things happen! 💪Let’s move your freight more efficiently. Reach out to ME to discuss how I can support your operations.