Andrea J.
Customer Experience & Tech Support | Email Communication, Computer
Customer Service and Virtual Assistance professional known for clear communication, strong organization, and dependable support across phone, email, and digital platforms. With experience handling high‑volume inbound calls, managing appointment scheduling, resolving customer issues, and supporting clients with administrative tasks, I bring both professionalism and empathy to every interaction while keeping tasks structured and on track. I specialize in customer support, data entry, appointment coordination, email communication, and general virtual assistance. I’m skilled at managing detailed tasks, maintaining accurate records, and representing brands with a calm, confident, and customer‑focused approach.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $267
Billed in all: $4,031$4k
$267 in the last 6 months
Across 2 contracts
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 34% in Computer
Ranked by MRR among everyone on Upwork with the skill.
- #48Task Creation120 freelancers · 🇺🇸 #5Top 40%🇺🇸#5 of 25
- #281Computer825 freelancers · 🇺🇸 #31Top 34%🇺🇸#31 of 111
- #303Relationship Management870 freelancers · 🇺🇸 #51Top 35%🇺🇸#51 of 210
- #575Desktop Application1,674 freelancers · 🇺🇸 #63Top 34%🇺🇸#63 of 170
- #650Customer Engagement1,530 freelancers · 🇺🇸 #68Top 42%🇺🇸#68 of 208
- #1,205Task Coordination2,735 freelancers · 🇺🇸 #96Top 44%🇺🇸#96 of 322
- #1,269Client Management2,926 freelancers · 🇺🇸 #175Top 43%🇺🇸#175 of 506
- #2,134Customer Relationship Management5,121 freelancers · 🇺🇸 #219Top 42%🇺🇸#219 of 664