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Andrea J.

Andrea J.

Customer Experience & Tech Support | Email Communication, Computer

Customer Service and Virtual Assistance professional known for clear communication, strong organization, and dependable support across phone, email, and digital platforms. With experience handling high‑volume inbound calls, managing appointment scheduling, resolving customer issues, and supporting clients with administrative tasks, I bring both professionalism and empathy to every interaction while keeping tasks structured and on track. I specialize in customer support, data entry, appointment coordination, email communication, and general virtual assistance. I’m skilled at managing detailed tasks, maintaining accurate records, and representing brands with a calm, confident, and customer‑focused approach.

🇺🇸Henderson, United States$22/hr80% JSS3.98 (3)Since Apr 2022

Earnings and projects

MRR
$45

Last 6 months ÷ 6

World#152,980 / 412k
🇺🇸Country#20,422 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $267

Total earnings
$3.8k

Billed in all: $4k

World#278,537 / 412k
🇺🇸Country#43,523 / 62.1k
Per project
$757

$267 in the last 6 months

World#146,183 / 412k
🇺🇸Country#24,865 / 62.1k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
5

Across 10 contracts

10% fixed90% hourly
World#266,042 / 412k
🇺🇸Country#38,088 / 62.1k

Earnings, last 30 days

$4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,950$4,000$4,050$4,100Oct 8Oct 23Nov 7

Skill rankings: Top 34% in Computer

Ranked by MRR among everyone on Upwork with the skill.

  1. #48Task Creation120 freelancers · 🇺🇸 #5Top 40%
  2. #281Computer825 freelancers · 🇺🇸 #31Top 34%
  3. #303Relationship Management870 freelancers · 🇺🇸 #51Top 35%
  4. #575Desktop Application1,674 freelancers · 🇺🇸 #63Top 34%
  5. #650Customer Engagement1,530 freelancers · 🇺🇸 #68Top 42%
  6. #1,205Task Coordination2,735 freelancers · 🇺🇸 #96Top 44%
  7. #1,269Client Management2,926 freelancers · 🇺🇸 #175Top 43%
  8. #2,134Customer Relationship Management5,121 freelancers · 🇺🇸 #219Top 42%