Joevy B.

Certified Medical Virtual Assistant | HIPAA Compliant | Expert in Patient Coordination & Intake HIPAA-certified Medical VA with 11+ years of experience in substance abuse, mental health, behavioral health, and home health admissions. I specialize in intake coordination, referral processing, appointment scheduling, follow-ups, and patient communication, delivering efficient, compliant, and compassionate care. What I Bring: Admissions & Intake: Streamlined referral and onboarding processes, reducing patient wait times and improving satisfaction. Patient Coordination: Skilled in scheduling appointments, follow-ups, and insurance verification for multiple healthcare settings. Tools & Platforms: Experienced with EHRs and software including Sunwave, Bitrix, Axxess, WellSky, Google Workspace, RingCentral, Slack, Avaya, and Microsoft Office. Communication & Satisfaction: Multichannel support via phone, email, and chat, consistently achieving client satisfaction. If you need a detail-oriented, tech-savvy, and compassionate Medical VA to manage admissions and patient coordination efficiently, I’m ready to support your team and optimize operations.