Joy C.

I was part of Manager escalations. I speak to clients by doing inbound and outbound calls. I also send emails with excel files mostly about billing concern. I have high knowledge of excel and word. I handled customer service and technical support for more than five years now and I was acknowledged with the kind of work I do. I received multiple awards for being top agent and got promoted ahead of others. I am known for managing my time well and I also enjoy pressure and challenge at work. I am a team player and a good leader too. I helped others with their task for everyone to be productive.