Glenn H.

With over 12 years of experience in ecommerce management, I am a self-taught expert who has created and managed multiple successful businesses at the highest level. As a multi 7-figure brand owner myself, I have a proven track record of delivering measurable results for my clients. My extensive experience includes working with nearly all major marketplaces in the US, Europe and around the world. These include Amazon, eBay, Shopify, Walmart, Target, NewEgg, Shop Premium Outlets, Bluefly, Gilt, Poizon, Wish, Fruugo, Kaufland, FNAC, CDiscount, TradeMe, Catch, TheMarket, Allegro, Michaels, Bed Bath and Beyond, Macy's, Poshmark, BestBuy, OnBuy, Ceneo, Sears and more. Amazon specific skills include FBA, FBM, SFP, Seller and Vendor Central as well as Amazon Private Brands. Seasoned in account setup, listing creation, listing optimisation, operations, PPC and general account management. I specialize in helping brands set up their D2C and B2C strategies, and have experience operating within multiple 8-figure brands. My success in ecommerce lies in my ability to implement solid processes and automation in areas such as customer service, shipping, operations and listing optimization. I have experience with private label, dropshipping, online arbitrage, and wholesale. I have experience managing staff and agencies alike both in-house and virtual and can hold conversations at all levels with all skill sets. In addition to my ecommerce expertise, I am highly skilled in business management and automation, omni-channel strategy, and listing/order management software (including Linnworks and ChannelAdvisor/Rithum). Experience with third party tools such as Helium 10, Jungle Scout, Zapier, Mailchimp, Klaviyo, Perpetua, eDesk, Zendesk, Xero, Quartile & Feedonomics. Highly proficient in Microsoft Excel & Word. Can comfortably use ChatGPT for AI automations as well as Python for scripting & translations. Highly competent in data management with experience leading companies with SKU counts between 20,000 - 500,000 with significant capabilities in the optimisation, management, structure & data output. I am committed to delivering exceptional service and ensuring that my clients achieve their ecommerce goals. By working together, I can help take your business to the next level.