Joshua P.

I am Joshua A. Penetrante, a graduate of Bachelor of Science in Aircraft Maintenance Technology. I'm a skilled freelancer with a diverse experience in chat and email customer support, logistics, inventory management, and warehousing management. With my attention to detail and excellent communication skills, I can ensure that your projects are completed accurately and efficiently. As a chat and email support representative, I have provided excellent customer service to clients and customers. I have a natural ability to understand customer needs and provide helpful and efficient solutions to their issues. I am able to communicate effectively and maintain a positive and professional demeanor even in difficult situations providing the most needed resolution to any customer's query. I also have a significant experience in logistics, inventory management, and warehouse management in an airline setting. I have had the opportunity to work as a Material Handling Officer for an airline wherein I managed the transport, kitting, inspection, and inventory management of aircraft parts. That is where I have developed my keen eye for detail and the desire to maintain an accurate and precise system. I am comfortable working around: *Microsoft Excel *Google Sheets *Google Docs *Gmail "Microsoft 365 *Nice *AMOS *SmartKargo *Zendesk Overall, I am a highly reliable and dedicated freelancer who is committed to providing high-quality work. If you're looking for someone who can handle your chat and email customer support, logistics, inventory management, and warehousing management. needs, I would be a great fit.