Fabiana G.
Billingual Customer Service Rep. - Email/Chat/Ticket
Looking for a great experience for your customers? Do you want to take the customer service experience to the NEXT LEVEL? My name is Fabiana and I am a Customer service representative who is passionate about understanding and resolving customer needs in a timely manner. If what you are looking for is a person who can help you with your project by serving clients, providing them with assistance with high-quality standards, and going much further in breaking down language barriers, you are looking at the profile you need. In my +8 years of experience working with large eCommerce companies and US based service providers, where I have learned that when clients find themselves dealing with problems on their own, they ask for help. That is where with my communication skills, attention to detail, and the ease of handling different software and platforms comes up: ➡️ E-Commerce projects ➡️ Live chat ➡️ CRM Software ➡️ Ticket support systems ➡️ Google Docs/Suite I look forward to working with you
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.6k
Billed in all: $68,407$68k
$533 in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 33% in Email Communication
Ranked by MRR among everyone on Upwork with the skill.
- #27STACK Takeoff & Estimating61 freelancers · 🇻🇪 #1Top 44%🇻🇪#1 of 2
- #202Answered Ticket446 freelancers · 🇻🇪 #3Top 45%🇻🇪#3 of 5
- #572Freshdesk1,321 freelancers · 🇻🇪 #6Top 43%🇻🇪#6 of 13
- #732Product Knowledge2,128 freelancers · 🇻🇪 #5Top 34%🇻🇪#5 of 13
- #2,338Zendesk5,908 freelancers · 🇻🇪 #19Top 40%🇻🇪#19 of 47
- #2,558Phone Communication6,538 freelancers · 🇻🇪 #32Top 39%🇻🇪#32 of 85
- #2,834Ecommerce8,441 freelancers · 🇻🇪 #17Top 34%🇻🇪#17 of 47
- #2,887CRM Software8,314 freelancers · 🇻🇪 #68Top 35%🇻🇪#68 of 145