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Luisa Maria M.

Luisa Maria M.

Customer Experience

Hello there 👋🏼 If you are looking for a self-motivated, trustworthy, and hardworking Customer Service Representative, I am the one you are looking for because I provide assistance creatively, and I use tact to find common ground. I have worked with High Profile Clients, including the following to illustrate some of them: ✅Clover Tech ✅Mint Mobile ✅Ultra Mobile ✅i9 Sports ✅Goals Plastic Surgery ✅O Positiv Extensive experience as a Customer Service Representative and technical support in BPO call centers for 6 years, it's time to work as a Freelancer because Technical Support, Chat support, Ticketing Systems, Compliance, Internet Research, Email Support, Cold Calling, Shopify & E-commerce Support, Phone Support, CRMs, and Data Entry has been my daily tasks. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Resilience: Reach out to any of my Current of Former Clients and ask them about my Resilience. For any issue that my Clients face assisting their customers, I attack them and find a SOLUTION. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my Client's situations. I am eager to work with you, to provide reliable, consistent, and High-Level assistance.

🇩🇴Santiago de los Caballeros, Dominican Republic$10/hr100% JSSSince Apr 2022

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,566 / 412k
🇩🇴Country#138 / 1,225
Revenue, last 30 days
$1.5k

Last 6 months: $9.2k

World#30,406 / 412k
🇩🇴Country#155 / 1,225
Total earnings
$13k

Billed in all: $14k

World#173,785 / 412k
🇩🇴Country#580 / 1,225
Per project
$4.4k

$9.2k in the last 6 months

World#39,455 / 412k
🇩🇴Country#197 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
3
0% fixed100% hourly
World#304,140 / 412k
🇩🇴Country#625 / 1,225

Earnings, last 30 days

$13.9k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12k$13k$14kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #90Server1,052 freelancers · 🇩🇴 #3Top 9%
  2. #236Spanish3,288 freelancers · 🇩🇴 #26Top 7%
  3. #364Account Management3,086 freelancers · 🇩🇴 #5Top 12%
  4. #587Phone Communication6,538 freelancers · 🇩🇴 #31Top 9%
  5. #622Phone Support5,089 freelancers · 🇩🇴 #20Top 12%
  6. #1,215Technical Support11,267 freelancers · 🇩🇴 #31Top 11%
  7. #1,246Online Chat Support11,527 freelancers · 🇩🇴 #47Top 11%
  8. #1,560Email Support14,954 freelancers · 🇩🇴 #40Top 10%