Alejandro José S.

Operations Manager | CRM Master | Project Manager

I’m a Business Operations Manager with a degree in System Engineering and specialized in CRM management, with a proven record in optimising processes, automating workflows, and driving customer-centric initiatives, increasing efficiency and revenue. My experience blends technology and customer success into one, allowing to streamline operations while creating measurable impact in improvements and KPIs. ✅ CRM (GoHighLevel [GHL], Zoho Enterprise, Salesforce, Pipedrive). ✅ Clickup, Asana, Zoho Project Manager, Hubstaff. ✅ Make/Zappier, API management. ✅ WordPress. ✅ LMS (Moodle, Backboard). ✅ Trello. ✅ Blogger. ✅ Figma. ✅ Canva. ✅ Calendly. ✅ Shopify, Wix. ✅ Social Media. ✅ Microsoft Office (specialised in Excel and Word). ✅ Google Docs & Apps. I have experience in the following industries: 🔸 Education 🔸 Healthcare 🔸 Food 🔸 Franchises 🔸 Consulting and Implementation (IT, CRM, UX) 🔸 Dealerships 🔸 Agriculture (horticulture) 🔸 Printing 🔸 Legislative lawmaking 🔸 Security printing 🔸 Minting If you're interested in my profile, let's connect!