Christian Jomel M.
Data Analyst and CRM Expert
I am a capacity planner and a manager of workforce management. - I am an expert with all Microsoft products. - I can develop websites and a technical support expert. - I am can also handle a team with a very effective leadership. -We recruit, select, train, assign, schedule, coach, counsel, and discipline employees - I communicate job expectations; planning, monitoring, appraising, and reviewing job contributions - I am the one whose planning and review compensation actions; enforcing policies and procedures - I contribute to operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends - I generate forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions - I develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping - I analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes - I maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations - I update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations - I accomplish operations and organization mission by completing related results as needed - I meet or exceed operations labor budget expectations - I manage staff levels, wages, hours, contract labor to revenues - I am the one whose responsible for all department managers and supervisors, with review/approval responsibility for all operations employees - I always run a safe, injury/accident free workplace - I am the one whose responsible for all aspects of vehicle and heavy equipment rentals - I establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies - I manage relationships with key operations vendors. - I track vendor pricing, rebates, and service levels - I review and approve all operational invoices and ensure they are submitted for payment - I serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring - I communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints - I work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation. - I communicate all operating policies and/or issues at department meetings
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.5k
Billed in all: $26,936$27k
$7.5k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Java GUI
Ranked by MRR among everyone on Upwork with the skill.
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