Ma Hitomie R.
Phone, Email & Chat Support | Helping E-commerce Brands Keep Customers
Need someone who can handle customer inquiries, solve issues quickly, and keep your customers happy? That’s exactly what I do. Hey there! If you’re looking for someone who can handle customer support smoothly and leave your customers with a great experience, I’d love to help. I have 4 years of experience in eCommerce customer support, handling chat, email, and phone calls. I’m used to managing inquiries, resolving issues, processing orders, and making sure customers feel heard and taken care of. I’m reliable, easy to work with, and I genuinely enjoy helping people—which shows in how I communicate with customers. If you think I’d be a good fit, feel free to send me a message. I’d love to chat!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.7k
Billed in all: $31,720$32k
$1.4k in the last 6 months
Across 5 contracts
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Shopify
Ranked by MRR among everyone on Upwork with the skill.
- #227Order Management1,128 freelancers · 🇵🇭 #131Top 20%🇵🇭#131 of 562
- #337Ecommerce Support1,624 freelancers · 🇵🇭 #202Top 21%🇵🇭#202 of 760
- #1,158Phone Support5,089 freelancers · 🇵🇭 #638Top 23%🇵🇭#638 of 2,568
- #1,434Zendesk5,908 freelancers · 🇵🇭 #793Top 24%🇵🇭#793 of 2,921
- #2,381Online Chat Support11,527 freelancers · 🇵🇭 #1,500Top 21%🇵🇭#1,500 of 6,896
- #3,008Email Support14,954 freelancers · 🇵🇭 #1,901Top 20%🇵🇭#1,901 of 8,734
- #3,552Shopify23,160 freelancers · 🇵🇭 #915Top 15%🇵🇭#915 of 4,292
- #3,794Customer Support20,101 freelancers · 🇵🇭 #1,959Top 19%🇵🇭#1,959 of 9,123