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Ma Hitomie R.
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Ma Hitomie R.

Phone, Email & Chat Support | Helping E-commerce Brands Keep Customers

Need someone who can handle customer inquiries, solve issues quickly, and keep your customers happy? That’s exactly what I do. Hey there! If you’re looking for someone who can handle customer support smoothly and leave your customers with a great experience, I’d love to help. I have 4 years of experience in eCommerce customer support, handling chat, email, and phone calls. I’m used to managing inquiries, resolving issues, processing orders, and making sure customers feel heard and taken care of. I’m reliable, easy to work with, and I genuinely enjoy helping people—which shows in how I communicate with customers. If you think I’d be a good fit, feel free to send me a message. I’d love to chat!

🇵🇭Rizal, Philippines$10/hr100% JSS5.00 (3)Since Apr 2022

Earnings and projects

MRR
$948

Last 6 months ÷ 6

World#50,563 / 412k
🇵🇭Country#9,578 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $5.7k

World#37,943 / 412k
🇵🇭Country#7,216 / 56.3k
Total earnings
$30k

Billed in all: $32k

World#109,774 / 412k
🇵🇭Country#18,065 / 56.3k
Per project
$3.4k

$1.4k in the last 6 months

World#50,312 / 412k
🇵🇭Country#11,356 / 56.3k
Projects, last 6 months
4

Across 5 contracts

20% fixed80% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
9

Across 10 contracts

10% fixed90% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$31.7k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$30k$31k$32kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Shopify

Ranked by MRR among everyone on Upwork with the skill.

  1. #227Order Management1,128 freelancers · 🇵🇭 #131Top 20%
  2. #337Ecommerce Support1,624 freelancers · 🇵🇭 #202Top 21%
  3. #1,158Phone Support5,089 freelancers · 🇵🇭 #638Top 23%
  4. #1,434Zendesk5,908 freelancers · 🇵🇭 #793Top 24%
  5. #2,381Online Chat Support11,527 freelancers · 🇵🇭 #1,500Top 21%
  6. #3,008Email Support14,954 freelancers · 🇵🇭 #1,901Top 20%
  7. #3,552Shopify23,160 freelancers · 🇵🇭 #915Top 15%
  8. #3,794Customer Support20,101 freelancers · 🇵🇭 #1,959Top 19%