Lei Charmaine U.

Professional Summary Known for an interactive teaching style that encourages student participation and enthusiasm while facilitating learning. A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness. Particular strength in bridging cultural gaps among people through education and interpersonal relations. Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Decisive, efficient team approach; outstanding communication skills. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Experienced Customer Service Representative Experienced Technical and Escalation Agent