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Ron Ron C.
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Ron Ron C.

Account Manager | Virtual Assistant | Onboarding Specialist | CSR

I am a hardworking professional with more than 15 years of experience in the Business Process Outsourcing (BPO) industry. Throughout my career, I supported a range of clients across various industries, including Microsoft, T-Mobile, and Meta. In my most recent role as Operations Manager, I have leveraged my extensive expertise to develop and implement strategies to drive operational efficiency, improve customer experience, and exceed business goals. I have managed multiple teams and led them towards achieving exceptional performance and delivering outstanding service to clients. Throughout my career, I have demonstrated a strong commitment to excellence, with a proven track record of delivering exceptional results. I possesses a deep understanding of the BPO industry, as well as the skills and knowledge necessary to navigate complex operational challenges and drive business success. As a result of my experience and expertise, I have become a trusted advisor and partner to clients, colleagues, and senior leadership teams. I am passionate about delivering exceptional service, building strong relationships, and driving positive business outcomes. Overall, I am highly skilled and experienced professional with a deep understanding of the BPO industry and a proven track record of delivering exceptional results. I can be a valuable asset to any organization and is dedicated to driving operational excellence, delivering exceptional customer experiences, and achieving business success.

🇵🇭Mexico, Philippines$15/hr100% JSS5.00 (2)Since Apr 2022
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Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,478 / 412k
🇵🇭Country#2,742 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $12k

World#23,479 / 412k
🇵🇭Country#3,091 / 56.3k
Total earnings
$36k

Billed in all: $38k

World#97,991 / 412k
🇵🇭Country#15,931 / 56.3k
Per project
$12k

$5.8k in the last 6 months

World#12,709 / 412k
🇵🇭Country#2,874 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
3
0% fixed100% hourly
World#304,142 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$37.6k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35k$36k$37k$38kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Email Management

Ranked by MRR among everyone on Upwork with the skill.

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  4. #103Data Annotation2,301 freelancers · 🇵🇭 #24Top 4%
  5. #112Customer Onboarding1,245 freelancers · 🇵🇭 #21Top 9%
  6. #189Email Management4,968 freelancers · 🇵🇭 #85Top 4%
  7. #219Zoho CRM2,793 freelancers · 🇵🇭 #44Top 8%
  8. #247Appointment Setting5,158 freelancers · 🇵🇭 #94Top 5%