Adnan B.

🏆 𝘛𝘰𝘱-𝘙𝘢𝘵𝘦𝘥 | 🏆 100% Job Success |💰 $30𝗞+ 𝘌𝘢𝘳𝘯𝘦𝘥 | ⏱ 2000+ 𝘏𝘰𝘶𝘳𝘴 𝘓𝘰𝘨𝘨𝘦𝘥 | 📦 7+ 𝘗𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘦𝘥 Cloud Systems Engineer with 5+ years of experience supporting hybrid environments, managing cloud infrastructure (Azure, Intune), and leading service desk teams. I specialize Freshservice automations using PowerShell scripts , endpoint management, and secure access (SSO, Conditional Access, OAuth/SAML). Skilled in ticketing systems (Jira, Freshservice, HaloPSA), monitoring tools (NinjaRMM, SentinelOne), and process optimization. As a part of Tier3 team, I've mentored junior staff, and collaborated with HR and Security team to align IT with business needs. Focused on delivering reliable, scalable, and secure IT solutions.