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Akeem F.
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Akeem F.

Customer Support Specialist | Voice, Email & Chat Support.

I'm a Customer Support Specialist with experience handling voice, email, and chat support for small and medium businesses. I have many years of experience working in customer service-related jobs so I am no stranger to meeting and exceeding the expectations of clients and customers. Summary of personal skills: * Quick Learner * Energetic and Organized * Strong Verbal and Written Communication * Cooperative Team Player * Computer Proficient

🇯🇲Portmore, Jamaica$8/hr100% JSS5.00 (3)Since May 2022
GlobeUpwork

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,033 / 412k
🇯🇲Country#87 / 1,010
Revenue, last 30 days
$1.9k

Last 6 months: $9.8k

World#22,222 / 412k
🇯🇲Country#68 / 1,010
Total earnings
$34k

Billed in all: $40k

World#101,731 / 412k
🇯🇲Country#341 / 1,010
Per project
$5.6k

$4.9k in the last 6 months

World#30,667 / 412k
🇯🇲Country#185 / 1,010
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇯🇲Country#127 / 1,010
Projects in all
6
0% fixed100% hourly
World#250,290 / 412k
🇯🇲Country#454 / 1,010

Earnings, last 30 days

$39.8k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$37k$38k$39k$40kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 13

Rarest: top 2% in Food Pattern, of 43. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Food Pattern43 freelancers · 🇯🇲 #1Top 2%
  2. #12Food202 freelancers · 🇯🇲 #1Top 6%
  3. #20In-App Support164 freelancers · 🇯🇲 #1Top 12%
  4. #91Customer Support Plugin944 freelancers · 🇯🇲 #5Top 10%
  5. #93Audio Transcription2,774 freelancers · 🇯🇲 #1Top 3%
  6. #136BPO Call Center1,567 freelancers · 🇯🇲 #3Top 9%
  7. #198Gorgias1,588 freelancers · 🇯🇲 #1Top 12%
  8. #556Phone Support5,089 freelancers · 🇯🇲 #11Top 11%