Eliezer R.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Expert Bilingual Virtual Assistant | Technical Support & Customer Success Specialist Efficiency is the backbone of a successful business, and I am here to ensure yours runs like a well-oiled machine. With over five years of experience spanning technical support, customer service, and specialized administrative roles, I bring a unique blend of technical "know-how" and empathetic communication to every project. I specialize in bridging the gap between complex problems and satisfied clients. Whether you need a dedicated professional to manage your calendar, provide top-tier technical troubleshooting, or handle sensitive legal case files, I deliver precision and reliability. Core Competencies Bilingual Communication: Native-level fluency in both English and Spanish, allowing you to expand your reach across diverse markets. Technical Support & Troubleshooting: Experienced in navigating complex software environments and providing clear, actionable solutions for users. Administrative Excellence: Expert in appointment setting, cold calling, and calendar management to keep your workflow uninterrupted. Specialized Case Management: A proven track record in handling legal administrative tasks with high attention to detail and confidentiality. Client Relationship Management: Skilled in chat support and customer success, ensuring every interaction reflects your brand’s standards. Software & Tools CRM & Support: Zendesk, Salesforce, HubSpot. Communication: Slack, Microsoft Teams, Zoom. Productivity: Google Workspace, Microsoft Office 365. Technical: Remote desktop tools and basic troubleshooting protocols. Why Choose Me? I don’t just "check boxes." I look for ways to optimize your current processes. My background in high-pressure environments like technical support and legal firms has taught me the importance of accuracy, speed, and discretion. When you hire me, you aren't just getting an assistant; you’re gaining a partner dedicated to your business’s growth. Ready to reclaim your time? Let’s hop on a quick call to discuss how I can support your goals.