John Rudolph A.

I am a customer support representative for almost 14 years answering about technical, billing and sales inquiries. I respond to inquiries providing quality service to customers and improving overall customer's satisfaction. I was able to lead and support a team as a resolution specialist and handle escalation calls. I am a multitasker and can work under pressure. • Excellent interpersonal skills by communicating with customers, clients and colleagues. • Email / Phone / Chat support. • Knowledgeable in using G Suite and Microsoft Office