Haroon A.

Ecommerce Operations Manager specializing in ShipStation, Cin7, 3PL management, and Shopify automation — Top Rated Plus, $40K+ earned, 7,100+ hours in ecommerce ops. You've already lost money this month to problems that should have been automated six months ago. I fix this. I'm Haroon — Ecommerce Operations Manager and systems builder. Top Rated Plus on Upwork. $40K+ earned. 7,100+ hours in ecommerce operations. I've worked inside scaling Shopify brands as the person who owns the ops layer end-to-end — not as a consultant giving advice from the outside, but as the operator responsible for outcomes. What makes me different from every other operations manager on Upwork: I don't just manage your operations. I build the automation systems, integrations, and SOPs that make your operations run without constant intervention. Most brands hire an ops manager OR a developer to build automations. With me, you get one person who does both — with a documented track record at brands doing £150,000/month. ───────────────────────────────────────────── ECOMMERCE OPERATIONS MANAGEMENT ───────────────────────────────────────────── → Ecommerce operations manager — full ownership of your ops layer, end-to-end → 3PL management — vendor selection, SLA tracking, inbound/outbound coordination → Supply chain management — supplier coordination, lead times, landed cost control → Order management — placement to last-mile, across multiple warehouses → Logistics management — carrier selection, rate optimisation, freight coordination → Multi-channel operations — Shopify, Amazon, Walmart, TikTok Shop, eBay, WooCommerce → Ecommerce SOPs — workflow documentation, team training, process handover systems → Returns management — RMA workflows, 3PL return coordination, restocking automation ───────────────────────────────────────────── SHIPSTATION · CIN7 · INVENTORY AUTOMATION ───────────────────────────────────────────── → ShipStation setup — carrier configuration, shipping rules, multi-warehouse routing → ShipStation automation — intelligent order routing, automated dispatch, rate shopping → Cin7 setup — full onboarding, warehouse configuration, purchase order workflows → Cin7 integration — Shopify sync, 3PL connections, real-time inventory visibility → Inventory management — multi-warehouse real-time sync, low-stock alerts, reorder points → Inventory forecasting — demand-based replenishment, seasonal planning, stockout prevention → Warehouse management — inbound receiving, pick/pack SOPs, location mapping, cycle counts → Shopify Flow automation — order tagging, fulfilment routing, inventory triggers → Shopify + Cin7 + ShipStation — full-stack integration, zero manual fulfilment → Zapier and n8n — cross-platform automation across your entire operations stack ───────────────────────────────────────────── RESULTS — REAL BRANDS, REAL NUMBERS ───────────────────────────────────────────── → MailBakes (UK DTC): Built the full Shopify ops layer from zero — £150,000/month in year one. ShipStation automated. Fulfilment running with zero manual intervention. → Inmotionworld: Shopify to Cin7 to ShipStation, fully integrated and automated. 2,500+ SKUs. 4 warehouses. 92% reduction in stockouts. Zero manual fulfilment post-launch. → Bed of Nails: Full ecommerce operations management across 5 Shopify stores and 7 Amazon marketplaces — US, Canada, UK, and EU simultaneously. → Flowershop.ae: CVR 1.7% to 3.3%. Mobile CVR +155%. Revenue per visitor +128%. → Valuebox.pk: 0 to 20,500 monthly organic visitors in 12 months. Zero ad spend. ───────────────────────────────────────────── TOOLS AND PLATFORMS ───────────────────────────────────────────── Operations: ShipStation · Cin7 · Zoho Inventory · Linnworks Platforms: Shopify · WooCommerce · Amazon · Walmart · TikTok Shop · eBay Automation: Shopify Flow · Zapier · n8n Finance: QuickBooks Online · Xero Comms: Slack · Notion · Asana · Google Workspace ───────────────────────────────────────────── HOW I WORK ───────────────────────────────────────────── I work as your operational lead — accountable for outcomes, not tasks. Engagements are typically ongoing retainers for brands that need a permanent ops partner, fixed-scope builds for ShipStation setup or Cin7 integration, or operations audits where I identify what is broken and execute the fix. Every engagement includes full documentation and handover so your team can run it independently when I am done. If your Shopify operations are scaling faster than your systems — send a message. I will tell you in the first conversation exactly what is broken and how to fix it.