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Md. K.
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Md. K.

QA Engineer | QA Lead | SaaS, E-commerce & AI Product Testing

Looking for a QA Engineer who can deeply test your SaaS product, uncover hidden edge cases, and ensure smooth, release-ready deployments? You’re in the right place. ✅ I’m Khorshed, a Manual QA Engineer with 5+ years of experience testing SaaS platforms, AI applications, and complex workflow-driven web apps. I have tested platforms across SaaS, AI, Fintech, LegalTech, Healthcare, EdTech, Insurance, and Social platforms. Analytical thinking is one of my strongest QA skills. I quickly understand product workflows, user roles, and system dependencies, which helps me identify high-risk areas and hidden edge cases early. Instead of only testing happy paths, I think like a real user and actively explore misuse scenarios, permission boundaries, and workflow breaks. To ensure nothing is missed, I create a structured feature × role × environment testing matrix that maps every important functionality. This approach helps uncover logic gaps, access issues, and edge cases before release, which is especially critical for complex SaaS platforms. Core QA Expertise: - SaaS Product Testing - Role-based access testing (Admin / Super Admin / User / Approver) - Multi-tenant platform validation - Workflow & business logic testing - Feature branch testing before release - Release readiness validation Testing Types: - Functional Testing - Regression Testing - Smoke & Sanity Testing - Exploratory Testing - Edge Case Testing - Database & Data Validation - Integration Testing - Cross-Platform Testing Web: Chrome, Safari, Firefox, Edge Mobile: iOS / Android Desktop environments QA Documentation & Reporting: - Test Plans - Test Scenarios & Test Cases - Regression Suites - Bug Reports with reproduction steps - Severity & priority classification - Release validation reports Tools I Work With: - Jira - Github - Basecamp - ClickUp - Trello - TestRail - Airtable - Azure DevOps - Notion - Google Sheets QA trackers - Loom / Screenshots for bug documentation My SaaS Testing Approach: I follow a structured QA workflow used by product teams and startups. 1️⃣ Requirement Analysis: Review feature specs, workflows, and acceptance criteria to identify missing edge cases and logic gaps. 2️⃣ Test Planning: I create a coverage matrix (Roles × Features × Environments) in a spreadsheet to ensure no scenario is missed. 3️⃣ Test Execution: I perform deep exploratory testing, simulating real user behavior such as: - incorrect inputs - skipped steps - permission boundary testing - workflow misuse scenarios - URL manipulation attempts - UI logic validation 4️⃣ Bug Reporting: Clear, developer-friendly bug reports including: - Clear bug title - Steps to reproduce - Expected vs actual behavior - Screenshots / recordings with voice - Severity classification - Console errors when relevant 5️⃣ Regression Testing: Before each release I verify that new fixes do not break existing functionality. 6️⃣ Release Validation: Final smoke testing and release readiness checks before production deployment. SaaS Platforms & Products I’ve Tested: NFPhub (SaaS Project Management Platform) → - Multi-tenant system - Role-based access (Admin, Approver, User) - Tested 10+ testing cycles before launch - Integration testing with MS Teams & Google Calendar - Maintained bug tracking sheets until resolution - Provided UI/UX improvement suggestions Appara (LegalTech SaaS Platform) → - Document-heavy legal workflow platform - Tested data-driven modules and document workflows - Verified system logic across complex features Notch (Project Management SaaS) → - Tested collaboration workflows - Permission and access validation - Feature regression testing PhysicianUX → AI healthcare platform for doctors CrashClaim → AI-powered insurance chatbot JavelinAI → AI email management platform SunlightAI → AI-powered EdTech platform (Prompt Engineering) TharejaAI → AI project management tool In some projects I also contributed to prompt engineering and frontend improvements while testing AI-driven features. Additional Projects: Involved → Social media platform (React Native) Stykyte → Fintech wallet & payments app Conquer → Generative AI email workflow system Chicken Derby → Web3 gaming platform Silpada → E-commerce platform Canva App → Creative design platform testing Why Clients Hire Me ✔ I think like a real end user and find bugs others miss ✔ I test edge cases, not just happy paths ✔ I deliver clear, actionable bug reports developers love ✔ I create structured QA coverage so nothing is missed ✔ I understand SaaS workflows and product logic ✔ I provide usability and UX improvement feedback If you need someone who can: • Test complex SaaS workflows and features • Perform release readiness and regression testing • Validate role-based permissions and integrations • Deliver clear bug reports and structured QA documentation • Improve usability and product workflows I’d love to help ensure your product ships stable, polished, and production-ready. Let’s connect 🚀

🇧🇩Lalmonirhat, Bangladesh$10/hr100% JSS5.00 (13)Since May 2022

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,194 / 412k
🇧🇩Country#339 / 15.0k
Revenue, last 30 days
$4.2k

Last 6 months: $13k

World#7,649 / 412k
🇧🇩Country#84 / 15.0k
Total earnings
$28k

Billed in all: $31k

World#114,646 / 412k
🇧🇩Country#3,417 / 15.0k
Per project
$1.1k

$4.2k in the last 6 months

World#117,529 / 412k
🇧🇩Country#1,954 / 15.0k
Projects, last 6 months
3
33% fixed67% hourly
World#66,482 / 412k
🇧🇩Country#3,483 / 15.0k
Projects in all
26

Across 34 contracts

59% fixed41% hourly
World#109,601 / 412k
🇧🇩Country#7,420 / 15.0k

Earnings, last 30 days

$30.9k+$4.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$25.0k$27.5k$30.0k$32.5kOct 9Oct 24Nov 8

Skill rankings: Top 5% in pandas

Ranked by MRR among everyone on Upwork with the skill.

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  8. #111Regression Testing1,279 freelancers · 🇧🇩 #3Top 9%