Kanza M.

I have worked with multiple property management companies in US as a Property Manager/Maintenance Manager, and Leasing Assistant. I helped prooperty management companies and property owners manage daily operations with 4+ years of hands-on property management experience supporting residential portfolios of 450+ units. I specialize in AppFolio, & Buildium, leasing coordination, tenant communication, maintenance workflows, work orders, vendor management, and property operations support. I have experience managing single-family, multifamily, and Section 8 portfolios across markets including California, Georgia, Memphis, Tennessee, and Las Vegas, Nevada. Having worked as both a Property Manager and Assistant Property Manager, I understand how to manage daily responsibilities independently while keeping tenants, owners, vendors, and internal teams aligned. My goal is to reduce operational workload for property managers by providing reliable support, accurate documentation, proactive follow-ups, and organized workflows that keep properties running smoothly. PROPERTY MANAGEMENT & LEASING SUPPORT • Manage daily residential property management operations for single-family and multifamily portfolios • Create, update, and maintain rental listings across multiple platforms • Respond to rental inquiries, manage guest cards, and follow up with prospective tenants • Coordinate property showings and track prospect feedback • Process rental applications and assist with tenant screening workflows • Support leasing activities including approvals, lease preparation, renewals, move-ins, and move-outs • Handle tenant communication and maintain strong resident relationships • Support Section 8 tenant processes and related documentation • Maintain accurate tenant, lease, and property records • Assist with notices, resident requests, and property-related administrative tasks MAINTENANCE COORDINATION & VENDOR MANAGEMENT • Receive, organize, and prioritize tenant maintenance requests • Create, assign, monitor, and close maintenance work orders • Coordinate communication between tenants, vendors, contractors, and property teams • Follow up with vendors to ensure repairs are completed on schedule • Track maintenance progress, costs, invoices, and service updates • Support unit turns and property readiness between residents • Assist with vendor onboarding and documentation, including W-9 collection • Collect tenant feedback after completed maintenance work orders • Help improve maintenance response processes while maintaining tenant satisfaction and owner expectations RENT COLLECTION, ACCOUNTING & OWNER SUPPORT • Support rent collection processes and payment tracking • Assist with accounts payable and accounts receivable tasks • Process invoices and coordinate vendor payment workflows • Support owner reporting and maintain accurate operational records • Assist with management fee calculations and financial tracking • Provide QuickBooks support for property-related accounting tasks • Use Google Sheets to create organized trackers for rent status, owner payments, lease dates, agreements, property status, and operational reporting PROPERTY MANAGEMENT SOFTWARE & TECHNOLOGY EXPERIENCE I have experience working with multiple property management, accounting, leasing, CRM, and communication platforms, including: • AppFolio • Buildium • Yardi • Rent Manager • Propertyware • QuickBooks • Zillow Rental Manager • Apartments dot com • Tenant Turner • ShowMojo • LeadSimple • Monday dot com • Asana • Trello • ClickUp • Smartsheet • Slack • Nextiva • OpenPhone • Dialpad • Google Sheets • Adobe Acrobat • DocuSign • SignNow I quickly adapt to new property management systems and workflows. My experience across multiple platforms allows me to support companies using different technologies while maintaining accurate records and efficient processes. WHAT YOU CAN EXPECT FROM ME: ✓ Reliable tenant and vendor communication ✓ Strong leasing and maintenance coordination skills ✓ Organized documentation and reporting ✓ Proactive follow-ups and task ownership ✓ Understanding of U.S. residential property management workflows ✓ Ability to work independently with minimal supervision If you need a dependable Property Management VA, Leasing Specialist, Maintenance Coordinator, Assistant Property Manager, or AppFolio/Buildium support specialist, I can help you reduce administrative workload, improve communication, and keep your property operations organized.