Muhammad S.
Client Support Specialist
✅ Confident and professional in client communication and follow-ups ✅ Skilled at guiding customers through the sales pipeline, from inquiry to completed order ✅ Strong experience in quote follow-ups, invoicing, and payment coordination ✅ Comfortable using tools like Trello, Salesforce, Intercom, Zendesk, Slack, and Airtable. ✅ Ability to balance customer care with results-driven sales support ✅ Naturally takes initiative and solves problems without needing micromanagement ✅ Committed to creating a positive client experience while driving conversion and retention
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.3k
Billed in all: $101,504$102k
$1.1k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 26% in Demo Presentation
Ranked by MRR among everyone on Upwork with the skill.
- #29Demo Presentation113 freelancers · 🇵🇰 #4Top 26%🇵🇰#4 of 18
- #205Customer Acquisition639 freelancers · 🇵🇰 #36Top 32%🇵🇰#36 of 84
- #438Customer Onboarding1,245 freelancers · 🇵🇰 #57Top 35%🇵🇰#57 of 131
- #469Customer Engagement1,530 freelancers · 🇵🇰 #32Top 31%🇵🇰#32 of 84
- #934Customer Experience2,788 freelancers · 🇵🇰 #39Top 34%🇵🇰#39 of 104
- #1,110Salesforce3,758 freelancers · 🇵🇰 #86Top 30%🇵🇰#86 of 288
- #1,513Calendar Management4,894 freelancers · 🇵🇰 #67Top 31%🇵🇰#67 of 224
- #1,622Email Management4,968 freelancers · 🇵🇰 #81Top 33%🇵🇰#81 of 288