Micaela Valentina A.
Virtual Assistant, Call Center Agent, Customer Service Representative
Hello! I’m Micaela, a dedicated and detail-oriented Virtual Assistant and Call Center professional with over 4 years of experience helping businesses run smoothly and efficiently. I specialize in providing top-notch administrative support, managing calendars and emails, handling customer inquiries, and delivering exceptional service through phone, chat, and email. Whether you’re a startup or an established company, I bring reliability, a strong work ethic, and a positive attitude to every task. Here’s what I can do for you: • Professional customer support (inbound/outbound) • Email and calendar management • Data entry and research • CRM tools (e.g., HubSpot, Jobber • Fluent communication in English and Spanish I’m highly organized, quick to adapt, and always focused on helping you save time and build strong relationships with your clients.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.4k
Billed in all: $39,054$39k
$2.1k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Real Estate
Ranked by MRR among everyone on Upwork with the skill.
- #592Real Estate4,691 freelancers · 🇧🇴 #3Top 13%🇧🇴#3 of 9
- #1,407Sales9,827 freelancers · 🇧🇴 #7Top 14%🇧🇴#7 of 15
- #3,367Customer Support20,102 freelancers · 🇧🇴 #14Top 17%🇧🇴#14 of 42