Oyedeji L.

Microsoft 365 Administrator | Copilot Specialist | SharePoint & Exchange 4+ Years of Proven Upwork Experience | Microsoft 365 Specialist | Global Remote Support Are you looking for an experienced Microsoft 365 specialist who understands your business needs, resolves technical issues efficiently, and provides reliable support across different time zones? You’re in the right place! I’m an experienced Microsoft 365 Specialist with 4+ years of consistent freelance experience on Upwork, successfully supporting customers and businesses internationally. Throughout my freelance career, I’ve worked directly with customers across multiple time zones, handling day-to-day Microsoft 365 technical challenges, troubleshooting issues, supporting cloud productivity environments, and helping users get the most out of Microsoft technologies. My expertise combines hands-on Microsoft 365 administration, Microsoft Copilot onboarding, technical troubleshooting, and customer-focused IT support. My Core Expertise Microsoft 365 Administration & Support Microsoft 365 tenant administration User account setup, licensing, and management Microsoft 365 technical troubleshooting Microsoft Teams and OneDrive support Remote technical assistance and end-user support - SharePoint Online & Exchange Online SharePoint Online administration and permissions * SharePoint collaboration and document management * Exchange Online mailbox management * Shared mailboxes, distribution lists, and mail flow troubleshooting * Microsoft 365 service administration - Microsoft Copilot Specialist * Microsoft Copilot customer onboarding * Microsoft 365 Copilot adoption and user training * Helping businesses integrate Copilot into daily workflows * Practical guidance on AI-powered productivity tools * Copilot troubleshooting and user support ✅-IT Administration & Cloud Support * Microsoft Entra ID and access management * Identity and user administration * Remote IT troubleshooting * Technical documentation and support * Microsoft 365 configuration and operational assistance What Sets Me Apart? 4+ Years of Successful Upwork Experience: A consistent history of delivering Microsoft-related freelance services. International Customer Experience: Comfortable supporting customers across different countries and time zones. Hands-On Technical Expertise: Practical experience solving real customer issues in Microsoft 365 environments. Customer-Centric Communication: Clear explanations, professional communication, and a commitment to customer satisfaction. Business and Product Understanding: A background in SaaS and product management that helps me connect technical solutions with business objectives. Let’s Get Your Microsoft 365 Environment Working Better Whether you need ongoing Microsoft 365 administration, SharePoint support, Exchange Online troubleshooting, Microsoft Copilot onboarding, or reliable remote IT assistance, I’m ready to help. Let’s discuss your project and find a solution that works for your business.