Madz C.
Trainer|Case Manager| Customer Support Exp|Appointment Setter Expert|
A self-motivated, detailed-oriented professional adept at acquiring new skills, overcoming challenges, and fostering growth. With over six years of experience working independently as a Virtual Assistant, I have honed my expertise in sales and project representation. I excel in sales calls, email and chat communication, customer support, administrative task, call appointment setting, and client advocacy. I have managed multiple campaigns across various industries, including AirBNB, real estate, foreclosures, lending networks, software, hotel reservations, AT&T, and DirecTV. Additionally, I bring nine solid experience from the BPO (Business Process Outsourcing) sector, having served as a team manager, team lead, trainer, and case manager.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.5k
Billed in all: $74,921$75k
$2.5k in the last 6 months
Across 4 contracts
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Lead Generation
Ranked by MRR among everyone on Upwork with the skill.
- #101Answered Ticket446 freelancers · 🇵🇭 #63Top 23%🇵🇭#63 of 250
- #193Inbound Inquiry1,295 freelancers · 🇵🇭 #112Top 15%🇵🇭#112 of 784
- #358Appointment Scheduling3,126 freelancers · 🇵🇭 #160Top 11%🇵🇭#160 of 1,416
- #391Software Development2,923 freelancers · 🇵🇭 #9Top 13%🇵🇭#9 of 84
- #442Salesforce CRM3,059 freelancers · 🇵🇭 #126Top 14%🇵🇭#126 of 769
- #491Real Estate4,691 freelancers · 🇵🇭 #191Top 10%🇵🇭#191 of 1,612
- #491Team Management3,136 freelancers · 🇵🇭 #148Top 16%🇵🇭#148 of 849
- #612Outbound Sales4,644 freelancers · 🇵🇭 #277Top 13%🇵🇭#277 of 2,087