Nathalie D.

Hi! 👋 I'm a bilingual Virtual Assistant (English/Spanish) with experience providing email customer support, data entry, administrative assistance, and accurate record management. I enjoy helping businesses stay organized by keeping information accurate, responding to customers professionally, and handling administrative tasks with attention to detail. Here's how I can support your business: 📧 Customer Support Email support Customer inquiries and follow-ups Order status updates Professional and friendly communication CRM and inbox management 📊 Data Entry & Administrative Support Accurate data entry Spreadsheet management (Google Sheets & Excel) Web research File organization Document formatting Database updates Data verification 🗂️ Virtual Assistance Calendar and appointment scheduling Inbox organization Task management Internet research Process documentation Administrative support 💻 Tools I Use Google Workspace (Docs, Sheets, Gmail) Microsoft Office QuickBooks Monday Zendesk Slack Zoom Buildium Yardi Shopify HubSpot I'm known for being dependable, detail-oriented, and responsive. Whether it's organizing data, supporting customers through email, or helping with day-to-day administrative tasks, I always focus on accuracy, professionalism, and delivering quality work. If you're looking for someone who communicates well, learns quickly, and genuinely cares about helping your business succeed, I'd love to work with you! ✨