Casey S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Casey M. Stratton, Ph.D. SUMMARY STATEMENT Strategic communication specialist (Ph.D.) and organizational consultant with over 8 years of experience assessing learning needs, designing curricula and training programs, and measuring impact to enhance key performance indicators (KPIs) for businesses. Career coach equipped to diagnose job seekers’ needs, including updating resumes, interviewing, career counseling, negotiation, and overcoming barriers to applicant tracking systems (ATS), assisting hundreds of clients. Organized researcher equipped to diagnose inefficiencies to improve performance, particularly in higher education and corporate contexts. RESUME CONSULTANT, CAREER COACH, INTERVIEW EXPERT -Coach up to 3 clients per hour on various career needs, including resumes, interviewing, negotiations, and career development, assisting over 500+ clients (and counting) -Diagnose career needs in brief sessions (e.g., 20 minutes) and long sessions (e.g., 60 minutes), showcasing career resources to expedite and strategize career goals -Integrate 100+ best modern resume tactics, increasing resume potential with applicant tracking systems (ATS) -Equip interviewers with unique communication skills, promoting memorable personal brands LEARNING AND ORGANIZATIONAL CONSULTANT Education: -Ph.D. in Organizational and Instructional Communication (West Virginia University) -M.A., in Organizational Communication (Missouri State University) -Graduate Certificate in Conflict and Dispute Resolution (Missouri State University) -B.A., in Interpersonal Communication (Weber State University) Past Accomplishments (Corporate, Finance) -Pioneered an onboarding program for over 250 frontline employees using adult-learning techniques, boosting production efficiency by 30% and post-training engagement by 70% -Directed 4 novice instructional designers to originate 156 microlearning programs focused on selling bank products, improving the expertise of entry-level and seasoned employees -Optimized new manager development by eliminating up to 115 hours of required learning, contingent on professional expertise and experience -Restructured 7 in-person training programs to hybrid-online courses using Microsoft Teams and Adobe Connect, reducing training travel costs by over 50% -Catalyzed company-wide mentoring efforts for 124 bank branches by implementing a new coaching program aimed at decreasing training costs and improving employee engagement -Assessed company-wide learning needs for over 150 employees across 7 Canadian and American call centers, identifying susceptible or broken workflows -Partnered with cross-functional learning and development colleagues to create 31 online courses, 165 learning activities, and learning facilitation guides for mentors, coaches, and department leaders -Coached 15 business leaders and 10 novice trainers to analyze frequent performance issues to limit misdiagnosed training problems and costly solutions -Collaborated with research and development experts to transition 9 major Canadian business workflows to a new U.S. contact center -Presided over all training endeavors for a new $7,000,000 online lending business, exposing issues and significantly improving loan processing turnaround time -Trained 22 new associates for two months amidst continual business disruptions and failed technology implementation, building employee resilience -Strategized 15 major training programs by performing needs analyses, improving key performance indicators (KPIs) and revenue by 30% amidst the transition to a new multi-million-dollar phone system -Revamped a 4-week new hire training program to meet consumer financial protection bureau (CFPB) policies and procedures, teaching over 22 classes and 65 employees -Developed and led a leadership-development program for 17 seasoned employees and managers, instilling a new promotion program that harnessed unnoticed employee talents and improved culture -Coordinated human resource (HR) internal initiatives, including resume reviews, interviewing, job fairs, and benefits orientation, onboarding over 50 new employees Research Interests: Training transfer, organizational learning barriers, organizational identification, socialization