Sha Honey Grace C.

Hi! I’m Sha Honey Grace Cabillo. I’m the kind of person who believes great customer service is more than just answering calls—it’s about making customers feel heard, solving problems quickly, and making sure everything runs smoothly behind the scenes. With 5+ years of remote experience, I’ve worked across customer service, home-service dispatching, technical support, sales, and virtual assistance. I’ve handled scheduling, appointment booking, technician coordination, customer concerns, inbound/outbound calls, and job updates using ServiceTitan and other CRM platforms. I can help your business with: 📞 Customer service & phone support 📅 Scheduling, dispatching & appointment booking 🔧 Technician/customer coordination 💬 Inbound & outbound communication 🎯 Lead generation & appointment setting 💻 Technical troubleshooting & CRM management I’m dependable, quick to learn, comfortable working independently, and focused on making your customers’ experience easier while helping your team stay organized. If you’re looking for someone who can take ownership, communicate well, and genuinely care about your customers, I’d love to work with you.