Dan Floyd A.

I'm a results-driven tech professional with over 5 years of experience across technical support, project management, and systems implementation. I’ve worked with U.S.-based companies in fully remote roles, leading VoIP deployments, managing data migration projects, and resolving complex client issues with speed and clarity. Whether it’s configuring communication systems, building out scalable workflows in platforms like ClickUp or Zoho, or supporting end-to-end project rollouts, I’m comfortable wearing multiple hats and ensuring nothing falls through the cracks. I’m detail-oriented, fast to adapt, and genuinely enjoy improving how teams operate—through process automation, documentation, and thoughtful collaboration. 💡 Core Expertise 🔸Project & Systems Management 🔸VoIP Configuration & Migration 🔸Data Management & Migration 🔸Web Development (Frontend & Backend) 🔸Technical & Customer Support 🔸Workflow Optimization & SOP Creation 📞Supported Phone System Providers 🔹SkySwitch 🔹Verizon OneTalk 🔹ZOOM Phone 🔹ConnectWare 🔹NetSapiens 🔹CloudPBX / FreePBX 🔧 Services Offered ✅ Project Coordination & PM Support ✅ VoIP Setup & Troubleshooting ✅ Web Development & API Integration ✅ Data Analytics & Dashboard Building ✅ Software Implementation ✅ Technical Support ✅ Process Documentation 🛠️ Tools & Platforms ✔️ Google Workspace, Microsoft Office ✔️ Salesforce, Trello, Monday.com, Hubspot, Zendesk, Asana, HaloPSA ✔️ ClickUp, Zoho, Notion ✔️ Adobe Suite, Canva, Filmora ✔️ AutoCAD, SPSS ✔️ Slack, Teams, Zoom I'm proactive, tech-savvy, and quick to learn any new platform needed to support your project. If you're looking for someone reliable, efficient, and capable of working across both technical and client-facing roles—I’d love to help. Let’s bring your project to life.